Ticket News

Disabled Supporter Information Brentford (H)

Wheelchair User at Emirates Stadium

Arsenal v Brentford
Saturday 9th March 2024
Emirates Stadium
Kick Off: 17.30

New Ballot System for Disability Access Members

To ensure fairness and equal opportunity, tickets for home Premier League fixtures will be sold via a ballot system exclusively for Arsenal Members. For each match, Members have a designated window in which to register either individually or as a group (provided that all members in the group meet the necessary requirements for the relevant ballot).

Timing doesn't matter when it comes to entering our ballots, whether you are an early bird or a last-minute entrant, your chances of winning remain the same. The only crucial factor is that you submit your entry whilst the window is open.

The ballot opens on Friday 2nd February at 1000hrs and closes on Monday 5th February at 1000hrs.

The ballot is now CLOSED!

Please DO Not enter via your online account as this will not work for DA members.

All applicants, whether successful or unsuccessful, will be notified by email only, from 1400hrs on Tuesday 6th February. Successful applicants will have the opportunity to purchase tickets during the designated priority booking window, as specified on the ticket information page. For this fixture this will be on Wednesday 7th February at 1000hrs and successful applicants will be able to access their online account and purchase tickets, this will include a complimentary Personal Assistant ticket, subject to eligibility. Please note, you will have until 1700hrs on Thursday 8th February to purchase your tickets.

If you are purchasing tickets for other Arsenal Members, please ensure that each additional Member is assigned to your Network prior to your transaction (how to manage your network).

Where the number of ballot registrations for a match does not exceed the number of available tickets, all Members who have entered will be successful.

Useful links

Ticket Exchange & Ticket Transfer

  Season Ticket Holders   Red Members
Ticket Exchange  
Ticket Transfer  

If a Member is unable to attend a match they were successful in the ballot for, and that match has sold out, they will have the option to post their ticket on our Ticket Exchange platform. This way, other fans can purchase the ticket and enjoy the match. This ticket information page will be updated once a fixture has sold out and Ticket Exchange is available.

Ticket Transfer is available for Season Ticket Holders to use once a game is available online (4-8 weeks before a game).

Disability Access members who wish to list their tickets on the Ticket Exchange should complete the online form here. Please note this form is for DA members only and tickets will be listed by the Disability Liaison Team. The Disability Liaison Team can be contacted by calling 0207 619 5000 (Option 2). Deaf supporters, who use British Sign Language (BSL), can contact the Disability Liaison Team by using SignVideo BSL Interpreter service.

Digital Tickets
Any tickets purchased by Arsenal Members for the 23/24 season will be loaded onto their Digital Membership Pass. Members can download their Digital Pass from the Official Arsenal app. Once the digital pass has been added to an Apple or Android wallet, any purchased tickets will automatically show on the digital pass approximately one week before the relevant fixture. Click here for more information.

Any new Members who purchase their Membership close to a fixture will be sent their tickets via email in the event their digital pass is not yet available in the Arsenal App.

Any tickets accepted via Ticket Transfer will be sent to recipients via email.

My Arsenal Rewards
DA members will earn 200 points for this fixture.

Stadium Access 
Please note that you MUST enter the Stadium with your Personal Assistant, if eligible.

Code of Conduct 
All fans must adhere to our updated Code of Conduct; please take your time to read this information carefully

Blue Badge Parking
The Blue Badge Parking booking period will open on Wednesday 7th February and will close once we have no spaces remaining. You can view the parking information here.

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