The Club

Matchday safety and security

There are a range of safety and security measures in place at Emirates Stadium on matchday.

We strongly recommend that all fans get to Emirates Stadium at least an hour before kick-off to allow time for additional security checks including searches outside of the stadium and at the turnstiles.

Prohibited Items

There are a number of items that fans are not able to bring in to Emirates Stadium to ensure the safety of our supporters. Please check the list of prohibited items below before your visit:

Click here for a full list of prohibited items 

Luggage storage facilities are available at London King's Cross station - see more at

Anti-Social Text Service

If you experience or witness any form of anti-social behaviour on a matchday, please use our Anti-Social Text Service below:

1) Text the following to 67777

  • Race
  • HPH
  • Tout
  • Foul
  • Stand
  • Smoke
  • Sexism

2) Give a description

3) Give your location; Block, Row, Seat 

Example Text, Smoke male smoking in Block 107, Row 17, Seat 458.

4) Please make sure you use the correct code word followed by a space then give your description and Block, Row, Seat number.

Keeping our young fans safe

This season, we have introduced wristbands for our young fans as a new security measure. This is an opportunity for parents or guardians to write their child’s seat location and a contact number in the event that the child gets separated from their party.

For more information and to get a wristband for your child, please speak to a steward on arrival at Emirates Stadium.

Lost Property

If you lose any personal items at Emirates Stadium on a Matchday please contact the Stadium Management department on 020 7704 4030 or Monday to Friday between 9am and 5pm.

Confiscated Ticket

If your ticket is confiscated on a Matchday, please email or telephone +44 (0)207 619 5000 after midday on the following working day.

Ground Regulations

Click here for a full list of ground regulations