Latest News: Celebrating inclusivity at Arsenal
HAPPY TO HELP
The Disability Liaison Team would like to remind all supporters with any mobility problems, whether or not you are a Registered Disabled Supporter (Purple Member), that we are always happy to provide advice and information about match day parking and access to the stadium to help make your visit to Emirates Stadium easier. Please call 020 7619 5050 (9.30am to 5.00pm Monday to Friday) or email disability@arsenal.co.uk.
Disabled Supporters Lounge
The Disabled Supporters Lounge is open for disabled supporters (and their enablers) before every home game at Emirates Stadium, (excluding the Emirates Cup week end and International Friendlies).
- For week end games the Lounge opens from 2 hours before kick -off and closes 25 minutes before the game starts.
- For mid-week games the Lounge opens from 6.00pm and closes 25 minutes before the game starts.
The Lounge is equipped with two large screen TV’s and there is also free tea and coffee available (although we do ask disabled supporters to consider making a small donation to the Arsenal Foundation for the refreshments). A wheelchair accessible toilet facility is also available.
The Disabled Supporters Lounge is located just inside the Museum Entrance which is outside the stadium in the Northern Triangle Building on podium level opposite turnstile Block E. Once you are inside the Museum Entrance, the Disabled Supporters Lounge will be on your right. For those disabled supporters in the car park, you can reach the Lounge through the door marked Disabled Supporters Lounge located at the rear of Orange Car Park 4 then via a lift up to the museum entrance the Lounge will then be on your left.
REGISTERED DISABLED SUPPORTERS SCHEME (PURPLE MEMBERSHIP) 2018/2019 SEASON
Current Purple Members can now renew their membership for the 2018/2019 season online. To renew online you will need your Membership number and your password please click here to renew. However, if you have not activated your membership then please click here.
Please note that your personal assistant membership will be manually renewed by the box office team.
If you would prefer to receive a Membership renewal pack by post then please call 020 7619 5050 (9.30am to 5.00pm Monday to Friday except Bank Holidays).
Once you have renewed your Membership for the 2018/2019 season then the Disability Liaison Team (DLT) will send you a Disabled Supporters Eligibility Check Form for you to complete and return along with the required documents. Once these have been completed and returned to the DLT then your Purple Membership & PA cards will be activated ready for the new season.
The deadline for renewing your Membership is Friday 29th June 2018.
The 2018/2019 Purple Membership Scheme will be open to new applicants from Monday 2nd July 2018
Ticket Transfer: A New Service for Disabled Supporters
The Disabled Supporters Ticket Transfer Service will enable Season Ticket holders who are unable to attend a game to either transfer their season ticket places to another Registered Disabled Supporter (Purple Member) or to a disabled supporter who is not a member. However, in the case of a transfer to a non- member either you or the disabled supporter concerned will have to provide the required proof of disability before the ticket transfer can be made.
Disabled Supporters will be able to use the Ticket Transfer Service via the Disability Liaison Team and NOT online. This is to ensure that (a) the carer/companion seat gets included in the Ticket Transfer and (b) that the disabled supporters concessionary ticket scheme is not abused in any way.
The Ticket Transfer Service will come into operation once a game has sold out and will operate alongside the existing Disabled Supporters Ticket Exchange Scheme. For further information please contact the Disability Liaison Team on 020 7619 5050.
Arsenal Audio Programme Service for Blind and Visually Impaired Supporters
All 2017/2018 home Matchday programmes will again be made available in audio format as a free podcast which blind and visually impaired supporters can download from here a few days after each home game.
Click here to access the latest programmes
REGISTRATION OF CREDIT/DEBIT CARD SERVICE 2017/2018
Registered Disabled Supporters (current Platinum, Gold or Purple Members) can register a debit or credit card number with the Disability Liaison Team. By doing so, supporters will be able to submit their match ticket booking forms by email because; in the payment section they will only need to include the last four digits of their registered credit/debit card.
Click here to download the Credit/Debit Card Registration form
Please note completed registration forms must be returned by post or faxed to 020 7704 4041.
2018/2019 TICKET INFORMATION
International Champions Cup
Arsenal v Chelsea
Aviva Stadium in Dublin
Wednesday, August 1, 2018
Kick-off: 20.05pm
We are due to receive an allocation of disability tickets for this fixture for sale to Arsenal Members.
The tickets will be in the South Stand.
Tickets are priced at:
£54.25 Adult per pair
*£13.50 U16’s per pair
*Please note that the U16’s price tickets will be available for a limited time only.
Tickets for this fixture will go on sale on Friday, June 15, 2018 at 10am to Platinum, Gold, Silver, Junior Gunners, Red, Travel Club and Purple Members.
Allocation Information: 15 wheelchair user + PA tickets and 20 Visually impaired & ambulant disabled supporter + PA tickets. Tickets for this fixture will be allocated on a first come first served basis,
(All tickets are subject to availability)
Tickets can be purchased by telephone only for this game;
Telephone Bookings (Booking fees apply)
Tickets are available via our Contact Centre booking line 020 7619 5000 / 020 7619 5050
- Have your (individual) seven-digit membership number(s) to hand
- Have a valid Credit/Debit card – cards accepted are; MasterCard and Visa
- Ensure that your address details are up to date as tickets will be sent to the registered address we currently hold our ticketing system of the person making the booking
Our Contact Centre booking line is open Monday - Friday 9.30am — 5.00pm
*Away Points are not issued for Pre-Season Friendlies*
Arsenal v Manchester City
Premier League
Saturday, August 11, 2018
Emirates Stadium
Kick Off: 15:00pm
Please note that all fixtures and on sale dates remain subject to change.
This is a Category A fixture. Gold Season Ticket Holders, please click here for further information on match categorisation.
Tickets will go on sale to Purple, and Purple Junior Gunner Members at 10am on Monday, July 23, 2018.
Disabled Supporters Online Bookings
Purple members please click here and login to purchase in the VI/Ambulant or Wheelchair section. (Booking fees apply)
Blue Badge Parking: Booking period TBC
Arsenal v West Ham United
Premier League
Saturday, August 25, 2018
Emirates Stadium
Kick Off: 15:00pm
Please note that all fixtures and on sale dates remain subject to change.
This is a Category B fixture. Gold Season Ticket Holders, please click here for further information on match categorisation.
Tickets will go on sale to Purple, and Purple Junior Gunner Members at 10am Wednesday, July 25, 2018.
Disabled Supporters Online Bookings
Purple members please click here and login from 10am Wednesday, July 25, 2018 to purchase in the VI/Ambulant or Wheelchair section. (Booking fees apply)
Blue Badge Parking: Booking period TBC
The Arsenal Legends Foundation Match
Arsenal Legends v Real Madrid Legends
Emirates Stadium
Saturday, September 8, 2018
Kick-Off: 14:00
Our Legends will take on a team of Real Madrid greats home and away this year, in aid of The Arsenal Foundation.
We travel to the Santiago Bernabéu for the first game on Sunday 3 June. The two teams then come to north London for a second match at Emirates Stadium on Saturday 8 September, kick-off 2pm.
Robert Pires travelled to Madrid to make the announce of this double header charity event and is expected to play alongside fellow Invincibles Freddie Ljungberg, Gilberto Silva, Ray Parlour, Sol Campbell and Lauren. Tomas Rosicky is also set to take part in both legs, together with a host of other star names.
The match in Spain will be played in aid of Real Madrid’s Foundation, with funds from the return leg going to support The Arsenal Foundation.
Our inaugural legends match against AC Milan Glorie in 2017 helped to raise £1million to build football pitches around north London and internationally. This double header against Real Madrid will help us use football and the Arsenal name to reach more young people around the world.
Ticket Information
Platinum & Gold (Season Ticket Holders)
We would like to inform all Platinum and Gold Members that season cards will NOT be valid for this match. Therefore should you wish to attend the match you will need to purchase a seat in the stadium. You can purchase your own season ticket seat within the allotted time period below. Please note that Platinum and Gold Members who apply for tickets after the deadline may not be able to purchase their own season ticket seat. However, subject to availability, you will be able to purchase a ticket in other areas of the stadium (one ticket for each Membership held).
Online Bookings are now closed
Friends and Family
Tickets are now on sale via the Friends and Family service to all Arsenal Members. The Friends and Family service for this game will allow members to buy an additional 4 tickets on their membership account. Please note that we are unable to activate any membership cards now that the Friends and Family sale has commenced and members will receive paper tickets for tickets purchased via this service unless stated otherwise. (Booking fees apply)
Paper tickets purchased via the Friends and Family service after 10am on Thursday, May 17, 2018 will be dispatched to the lead member’s registered address from July 2018.
General Sale
Tickets are now on General Sale click here for booking form. Please note that proof of disability will be required.
Blue Badge parking will open for bookings on Friday 17th August 2018. Season Parking Permits will NOT be valid for this fixture
| Position | Adult price | U16/OAP Concession |
| Corner Upper | £15 | £7.50 |
| Upper Behind Goal | £15 | £7.50 |
| Lower Centre | £12.50 | £6.25 |
| Lower Wing | £12.50 | £6.25 |
| Lower Corner | £10 | £5 |
| Lower Behind Goal | £10 | £5 |
| Club Level | Adult | Concession |
| Corner / Behind Goal | £22.50 | £11.25 |
We aim to donate at least £600,000* to The Arsenal Foundation as a result of ticket sales and other income generated from the two matches against Real Madrid Legends. The Arsenal Foundation supports young people in North London and across the globe. (*please note this net figure is based on historical Arsenal Legends games once associated match day costs have been deducted).
2017/18 Disabled Supporters Match day ticket Prices – Members. All prices include a free ticket for an Enabler/Companion
| Cat A | Cat B | Cat C | EL4GS | |
| UPPER TIER | ||||
| Corner Upper - Disabled | £42 | £24.25 | £17 | £10.25 |
| Upper Behind Goal - Disabled | £44.75 | £26.25 | £18 | £11.00 |
| LOWER TIER | ||||
| Lower Centre - Disabled | £35 | £20 | £13.75 | £8.50 |
| Lower Wing - Disabled | £32 | £18 | £12.75 | £7.75 |
| Lower Corner - Disabled | £32 | £18 | £12.75 | £7.75 |
| Lower Behind Goal - Disabled | £32 | £18 | £12.75 | £7.75 |
| Purple JGs in Family Enclosure | £24 | £10 | £10 | £4.25 |
2016/17 Disabled Supporters Match day ticket Prices – Non-Members.
All prices include a free ticket for an Enabler/Companion
| Cat A | Cat B | Cat C | EL4GS | |
| UPPER TIER | ||||
| Corner Upper - Disabled | £42.50 | £24.50 | £17 | £10.50 |
| Upper Behind Goal - Disabled | £46 | £26.50 | £18.50 | £11.25 |
| LOWER TIER | ||||
| Lower Centre - Disabled | £35.50 | £20 | £14.25 | £8.75 |
| Lower Wing - Disabled | £32.50 | £18.50 | £13.25 | £8.00 |
| Lower Corner - Disabled | £32.50 | £18.50 | £13.25 | £8.00 |
| Lower Behind Goal - Disabled | £32.50 | £18.50 | £13.25 | £8.00 |
For information on the Arsenal Disabled Supporters' Association please click here.
Copyright 2018 The Arsenal Football Club plc. Permission to use quotations from this article is granted subject to appropriate credit being given to www.arsenal.com as the source.
