Tickets & Membership

Disabled Supporters' Information Page

 

Pictured: Disabled Supporters enjoying a trip to London Colney to watch the first team train ahead of their Europa League Group Stage game v Qarabag FK

 

For Access Able’s (formerly Disabled Go) accessibility information on Emirates Stadium please click here:

https://www.accessable.co.uk/organisations/arsenal-football-club

 

HAPPY TO HELP
The Disability Liaison Team would like to remind all supporters with any mobility problems, whether or not you are a Registered Disabled Supporter (Purple Member), that we are always happy to provide advice and information about match day parking and access to the stadium to help make your visit to Emirates Stadium easier. Please call 020 7619 5050 (9.30am to 5.00pm Monday to Friday) or email disability@arsenal.co.uk.

Disabled Supporters Lounge

The Disabled Supporters Lounge is open for disabled supporters (and their enablers) before every home game at Emirates Stadium, (excluding the Emirates Cup week end and International Friendlies).

- For week end games the Lounge opens from 2 hours before kick -off and closes 25 minutes before the game starts.

- For mid-week games the Lounge opens from 6.00pm and closes 25 minutes before the game starts.

The Lounge is equipped with two large screen TV’s and there is also free tea and coffee available (although we do ask disabled supporters to consider making a small donation to the Arsenal Foundation for the refreshments). A wheelchair accessible toilet facility is also available.

The Disabled Supporters Lounge is located just inside the Museum Entrance which is outside the stadium in the Northern Triangle Building on podium level opposite turnstile Block E. Once you are inside the Museum Entrance, the Disabled Supporters Lounge will be on your right. For those disabled supporters in the car park, you can reach the Lounge through the door marked Disabled Supporters Lounge located at the rear of Orange Car Park 4 then via a lift up to the museum entrance the Lounge will then be on your left.

REGISTERED DISABLED SUPPORTERS SCHEME (PURPLE MEMBERSHIP) 2018/2019 SEASON

2017/2018 Purple Members online renewals are closed.

However, you can still request a Purple Membership renewal pack by post please call 020 7619 5050 (9.30am to 5.00pm Monday to Friday except Bank Holidays).

Once you have renewed your Membership for the 2018/2019 season then the Disability Liaison Team (DLT) will send you a Disabled Supporters Eligibility Check Form for you to complete and return along with the required documents. Once these have been completed and returned to the DLT then your Purple Membership & PA cards will be activated ready for the new season.

The Purple Membership Scheme is now open for new applications for the 2018/2019 season

The scheme will remain open throughout the 2018/ 2019 season However, disabled supporters joining the scheme from the end of January 2019 onwards may have difficulty booking tickets due to the fact that the majority of home games go on sale two months in advance

Click here to download the 2018/2019 Purple Membership Application Form

Click here to download the 2018/2019 Disabled Supporters Eligibility Check Form

Click here to download the 2018/2019 Purple Members Terms & Conditions

Click here to download the Purple Membership Application covering letter

Click here to download Ticketing Benefits Information 2018/2019

 

Ticket Transfer: A New Service for Disabled Supporters

The Disabled Supporters Ticket Transfer Service will enable Season Ticket holders who are unable to attend a game to either transfer their season ticket places to another Registered Disabled Supporter (Purple Member) or to a disabled supporter who is not a member. However, in the case of a transfer to a non- member either you or the disabled supporter concerned will have to provide the required proof of disability before the ticket transfer can be made.

Disabled Supporters will be able to use the Ticket Transfer Service via the Disability Liaison Team and NOT online. This is to ensure that (a) the carer/companion seat gets included in the Ticket Transfer and (b) that the disabled supporters concessionary ticket scheme is not abused in any way.

The Ticket Transfer Service will come into operation once a game has sold out and will operate alongside the existing Disabled Supporters Ticket Exchange Scheme. For further information please contact the Disability Liaison Team on 020 7619 5050.

Arsenal Audio Programme Service for Blind and Visually Impaired Supporters

All 2018/2019 home Matchday programmes are now available click here.

REGISTRATION OF CREDIT/DEBIT CARD SERVICE 2018/2019
Registered Disabled Supporters (current Platinum, Gold or Purple Members) can register a debit or credit card number with the Disability Liaison Team. By doing so, supporters will be able to submit their match ticket booking forms by email because; in the payment section they will only need to include the last four digits of their registered credit/debit card.

Click here to download the Credit/Debit Card Registration form

Please note completed registration forms must be returned by post to THE DISABILITY LIAISON TEAM, ARSENAL FOOTBALL CLUB, HIGHBURY HOUSE,75 DRAYTON PARK, LONDON N5 1BU or faxed to 020 7704 4041.

2018/2019 TICKET INFORMATION

 

BRA

AFC Bournemouth v Arsenal
To be played at Vitality Stadium
Premier League
Sunday 25th November 2018
Kick Off: 13:30
Live on Sky Sports

This fixture is now Sold Out.

Allocation Information: 18 wheelchair user + PA places and 5 VI/ambulant disabled supporter + PA places.

Cost per pair:

Adults: £26.00

Over 65: £13.00

Under 21: £13.00

Full Time Student: £13.00 (Valid NUS card with a photo and expiry date must be shown at the turnstile)

Parking Information There are 3 parking spaces for away supporters in the club car park which are 10 to 40 metres away from the stadium. Spaces can be pre-booked by contacting Alice Jeans, AFC Bournemouth’s DAO, tel  01202 726311 or email disability@afcb.co.uk

Drop off The recommended drop off point is located on Thistlebarrow Avenue.

 

FC Vorskla v Arsenal FC
Europa League Group Stage (MD5)

Thursday 29th November 2018
Kick Off: 17:55 UK
To be played at Oleksiy Butovsky Vorskla Stadium, Ukraine 

Booking period now closed.

Allocation Information: Wheelchair user + PA TBC.  5 VI/ambulant disabled supporters + PA places, cost £8.00 per ticket.

IMPORTANT INFORMATION

To ensure everyone’s safety and security, we will be continuing with the away ticket process that we have used in previous seasons for ALL Europa League matches.

All travelling supporters will need to show their match ticket, accompanied with a valid passport on entry to the stadium. In the event supporters turn up at the Stadium without a valid passport entry will be declined

At the time of booking, all members will be required to provide the following information:

  • Your full name and date of birth & passport number  
  • your PA’s full name and date of birth & passport number  

  

Arsenal v Tottenham Hotspur
Premier League
Sunday, December 2, 2018
Emirates Stadium
Kick Off: 14.05

This is a Category A fixture. Gold Season Ticket Holders, please click here for further information on match categorisation.

This fixture is now Sold Out

Blue Badge parking is now closed for this fixture.

 

Manchester United FC v Arsenal FC
Premier League
Old Trafford Stadium
Wednesday 5th December 2018
Kick Off: 20:00
Live on BT Sport

This fixture is now Sold Out.

Allocation information: 20 VI/ambulant disabled supporter + PA places

Cost per pair; Adults £26.00, 18-20 year olds £22.50, 16-17 year olds, over 64s £15 and Under 16s £10

Parking Information: Once you have received your ticket confirmation email you can book Blue Badge parking direct with MUFC by calling 0161 868 8009  

 

Arsenal v Huddersfield Town
Premier League
Saturday, December 8, 2018
Emirates Stadium
Kick Off: 15:00

This is a Category C fixture. Gold Season Ticket Holders, please click here for further information on match categorisation.

Tickets are now on sale to current Purple and Purple Junior Gunner members click here for booking form 

Disabled Supporters Online Bookings
Purple members please click here and login to purchase in the VI/Ambulant or Wheelchair section. (Booking fees apply)

Telephone bookings
Current Purple and Purple Junior Gunner Members can book over the phone by calling 020 7619 5050 (9.30 am to 5.00pm Monday to Friday except Bank Holidays). Please ensure that you have your payment details and both membership numbers to hand when calling. Please do not submit an application form if you book over the phone

Blue Badge parking is now open for bookings click here for booking form.

 

UEFA Europa League
Arsenal v Qarabağ FK
Thursday, December 13, 2018
Emirates Stadium
Kick Off: 20:00

Gold members (Season ticket holders) – Please note that this fixture will be counted as the third of the seven FA Cup and Europa League Cup tie credits. This is a EL4GS Categorised fixture, please click here for further information on match categorisation.

Tickets are now on sale to current Purple and Purple Junior Gunner members click here for booking form.

Disabled Supporters Online Bookings
Purple members please click here and login from 10am Monday, October 15th 2018  to purchase in the VI/Ambulant or Wheelchair section. (Booking fees apply)

Telephone bookings
Current Purple and Purple Junior Gunner Members can book over the phone from 10am Monday, October 15th 2018  by calling  020 7619 5050 (9.30 am to 5.00pm Monday to Friday except Bank Holidays). Please ensure that you have your payment details and both membership numbers to hand when calling. Please do not submit an application form if you book over the phone

Blue Badge Parking will open for bookings on Thursday 22nd November 2018

 

Southampton FC Vs Arsenal FC
St Marys Stadium
Premier League
Sunday 16th December 2018
Kick Off: 13:30
Live on Sky Sports

Tickets are now on sale to current Platinum, Gold & Purple members click here for booking form

Allocation Information: 14 wheelchair user and PA places. 20 VI/ambulant disabled supporter + PA places.

Cost per pair:

Adult: £26.00
Over 65: £23.00

18-21: £18.00
Under 18: £14.00 NB: Supporters under the age of 14 must be accompanied by an Adult.
Under 11: £8.00  NB: Supporters under the age of 2 are not permitted entry into the Stadium.
 

Parking Information:

There are 6 parking spaces for visiting disabled fans. These are in the North Car Park, adjacent to the visiting fans turnstile. Spaces must be booked in advance. The cost to disabled supporters to park in the stadium is £6 which is payable on entry into the car park. If you would like to book a space for your away match please call the Supporter Relations Team on 02380 711 980 or email supporterrelations@saintsfc.co.uk . Please ensure that you have received confirmation of your match ticket from your Club before booking parking.

 

Arsenal v Tottenham Hotspur
Carabao Cup Quarter Final
Wednesday 19th December 2018
Kick Off 7.45pm

Platinum Members please note that your Membership cards will be valid for this fixture.

We would like to inform all Gold Members that season cards will NOT be valid for this match. Therefore should you wish to attend the match you will need to purchase a seat in the stadium.

All upper tier tickets £10.00 

All lower tier tickets £5.00

Gold (GA Season Ticket)
Gold Members can now purchase their own seat(s) which will be held up until 8am on Wednesday, November 21, 2018. (Booking fees apply).

Existing Season ticket holders (Gold Members) can apply for their own seat/wheelchair place by calling on 0207 619 5000 (Mon-Fri 9:30-5pm) from 10am on Monday, November 12, 2018 which will be held until 5pm on Tuesday, November  20, 2018.

Purple, and Purple Junior Gunner Members

Tickets will only be made available to members who renewed or joined the Arsenal membership before 10pm on Wednesday, October 31, 2018 only. We have made this decision following consultation with the Police and to ensure we are in line with crowd segregation requirements. Please note visiting supporters that purchase a ticket in the home end for this fixture are likely to be ejected from the stadium.

We do apologise for any inconvenience this causes.

Tickets will be available to Purple, and Purple Junior Gunner Members on Wednesday, November 21, 2018 at 10am. (Booking fees apply)

Blue Badge Parking will open for bookings from Monday 26th November 2018

 

Arsenal v Burnley
Premier League
Saturday, December 22, 2018
Emirates Stadium
Kick Off: 12:30pm
(Live on Sky Sports)

This is a Category C fixture. Gold Season Ticket Holders, please click here for further information on match categorisation.

Tickets are now on sale to current Purple and Purple Junior Gunner members click here for booking form.

Disabled Supporters Online Bookings
Purple members please click here and login from 10am Monday, October 22, 2018  to purchase in the VI/Ambulant or Wheelchair section. (Booking fees apply)

Telephone bookings
Current Purple and Purple Junior Gunner Members can book over the phone from 10am Monday, October 22, 2018 by calling 020 7619 5050 (9.30 am to 5.00pm Monday to Friday except Bank Holidays). Please ensure that you have your payment details and both membership numbers to hand when calling. Please do not submit an application form if you book over the phone

Blue Badge Parking will open for bookings on Friday 30th November 2018

 

Arsenal v Fulham
Premier League
Tuesday, January 1, 2019
Emirates Stadium
Kick Off: 15:00

Please note that all fixtures and on sale dates remain subject to change.

This is a Category B fixture. Gold Season Ticket Holders, please click here for further information on match categorisation.

Tickets will go on sale from 1st November to current Purple Members click here for booking form. 

Disabled Supporters Online Bookings:
Purple members please click here and login to purchase in the VI/Ambulant or Wheelchair section. (Booking fees apply)

Telephone bookings are now open by calling on 0207 619 5050. (9.30am to 5.00pm Monday to Friday)

Blue Badge Parking will open for bookings on Thursday 22nd November 2018.

Arsenal v Chelsea
Premier League
Saturday, January 19, 2019
Emirates Stadium
Kick Off: 17.30

Please note that all fixtures and on sale dates remain subject to change.

This is a Category A fixture. Gold Season Ticket Holders, please click here for further information on match categorisation.

Tickets will go on sale from 19th November to current Purple Members click here for booking form. 

Disabled Supporters Online Bookings:
Purple members please click here and login to purchase in the VI/Ambulant or Wheelchair section. (Booking fees apply)

Telephone bookings are now open by calling on 0207 619 5050. (9.30am to 5.00pm Monday to Friday)

Blue Badge Parking will open for bookings on Monday 10th December 2018.

Arsenal v Cardiff City
Premier League
Tuesday, January 29, 2019
Emirates Stadium
Kick Off: 19:45

This is a Category C fixture. Gold Season Ticket Holders, please click here for further information on match categorisation.

Tickets will go on sale to current Purple, and Purple Junior Gunner Members at 10am on Thursday, November 29, 2018.

Disabled Supporters Online Bookings
Purple members please click here and login from 10am on Thursday, November 29, 2018  to purchase in the VI/Ambulant or Wheelchair section. (Booking fees apply)

Telephone bookings
Current Purple and Purple Junior Gunner Members can book over the phone from 10am Thursday, November 29, 2018 by calling 020 7619 5050 (9.30 am to 5.00pm Monday to Friday except Bank Holidays). Please ensure that you have your payment details and both membership numbers to hand when calling. Please do not submit an application form if you book over the phone

Blue Badge Parking will open for bookings on Tuesday 8th January 2019.

 

                                                                        

2018/19 Disabled Supporters Match day Ticket Prices – Members. All prices include a free ticket for an Enabler/Companion     

 

2018/19 Prices - PURPLE MEMBERS Match Ticket Prices   (EL4GS = Europa League Group Stage) 
  Cat A Cat B Cat C EL4GS
UPPER TIER        
Corner Upper - Disabled £42 £24.25 £17 £10.25
Upper Behind Goal - Disabled £44.75 £26.25 £18 £11.00
         
LOWER TIER        
Lower Centre - Disabled £35 £20 £13.75 £8.50
Lower Wing - Disabled £32 £18 £12.75 £7.75
Lower Corner - Disabled £32 £18 £12.75 £7.75
Lower Behind Goal - Disabled £32 £18 £12.75 £7.75
Purple JGs in Family Enclosure £24 £10 £10 £4.25

 

For information on the Arsenal Disabled Supporters' Association please click here.