Ticket Exchange

In the event that a Member is unable to attend a match they were successful in the ballot for, and that match has sold out, they will have the option to post their ticket on our Ticket Exchange platform. This way, other fans can purchase the ticket and enjoy the match.
Ticket Exchange will close 3hrs prior to the match.
Starting from the Liverpool Premier League ballot on 15 December 2023, Ticket Exchange access will initially be limited to members who were unsuccessful in the ballot. These unsuccessful members will be given the chance to purchase tickets via Ticket Exchange during their set Membership sales period once data checks have been put in place to ensure that genuine members are correctly given access to Ticket Exchange. The Exchange may open to other members ahead of the game; this will be communicated on a match-by-match basis via the relevant ticket information page. Click here to see more information on Ticket Exchange.

Where to register for tickets?

Arsenal DA members can conveniently register for the ballot via the relevant match ticketing page on the Disabled Supporters Information Page. Please ensure you that you complete the form carefully as incorrect applications may be rejected

Helpful Tips for ballot registration

To assist supporters in the ballot registration process, we recommend the following:

- Keep your contact details up to date.
- Ensure that all membership accounts are activated on the Online Box Office. Activating a membership will allow you to login to the Online Box Office where you can update your details, purchase tickets and renew memberships.
- Ensure that each additional Member is assigned to your online network prior to your transaction. This will simplify the booking process if this has been done in advance; click here for a helpful guide.

Access to the Stadium

As an Arsenal Member, you can conveniently access Emirates Stadium using your digital pass. You can download your digital pass via the latest version of the Arsenal app. The digital passes utilize NFC technology, similar to Apple and Google Pay, which you may have already used for payments at shops or while traveling on the tube.

Click here to find out more about using the digital version of your membership card to access Emirates Stadium.

What priority do Silver members have over Red members?

There are far fewer Silver members than Red members โ€“ this means that, subject to the number of ballot registrations, the probability of a Silver member securing a ticket in the Silver ballot is expected to be higher than for Red members. Silver members also have exclusive access to purchase any tickets made available via Ticket Exchange between the Silver ballot and the Red ballot.

Can a Silver Member enter the Red ballot?

Silver members will now be allowed to enter in the Red ballot, subject to certain conditions. This improvement is to assist families and friends who have memberships across both tiers to be able to apply together providing the following:

1) Silver, Silver Cannon and Silver Senior Members are now allowed to enter Red ballot only if in a group where there is at least one Red member (can be Red, Red Senior or Cannon Red). If this criterion is not met, the application will be removed from the Red ballot.

2) If a Silver, Silver Cannon or Silver Senior Member has already entered the Silver or Silver Family enclosure ballot and applies in the Red ballot, this member along with the whole application will be removed from the Red ballot, this is regardless of if the Silver member was successful or unsuccessful in either the Silver or Silver family enclosure ballot.