Below is ticketing information for our quarter-final Carabao Cup tie against Crystal Palace at the Emirates Stadium on Wednesday, December 18 at 19.30pm.
Please note that this fixture is included as part of the Platinum and Avenell season ticket, as are all men’s competitive home fixtures.
Sales Phases
Gold members can purchase their own season ticket seat(s) from 12pm on Friday, November 15, which will be reserved online and held until 12pm Tuesday, November 19. There will be no booking fee during this priority window for Gold members.
If you are a Gold member and hold a concession price season ticket, your seat has already been reserved to the correct price class. This can be found online in the “My Account” section under Reserved Seats. You can also amend this when booking online, should you wish to upgrade to an adult ticket. Please note if you do upgrade your ticket but wish to change back before making a purchase, you must log out of your account and log back in again to default your seat back to the original concession price.
Friends and Family Sale
This match has now sold out via the Friends and Family sale. All tickets purchased after 11am on Monday, November 25 will be sent as print at home e-tickets to the lead member’s email address. Any ticket purchases prior to this time frame will be activated via digital passes. The Ticket Exchange service is now available.
Ballots
Ballot price range
£20.00 - £30.00
Ballots open: Tuesday, November 12, 10am
Ballots close: Thursday, November 14, 10am
Current status
| BALLOT GROUP | PURCHASE WINDOW OPENS | SUCCESSFUL APPLICANTS CHARGED | BALLOT STATUS |
|---|---|---|---|
| Disability Access | November 20, 12pm | ✘ | Closed |
| Silver | ✘ | November 21 (approx) | Closed |
| Red | ✘ | November 22 (approx) | Closed |
To ensure fairness and equal opportunity, tickets for home fixtures will be sold via a ballot system, exclusively for Arsenal members.
Members will have a designated window to enter the ballot. You can choose to register individually or as a group of up to four members, if all supporters meet the necessary requirements. You can enter at any stage during the registration window, and your odds of success will remain the same.
For the Silver and Red ballots, you can register your interest for your group to be balloted into our family-oriented area, located in blocks 28, 29 and half of block 30. This is dependent on availability and requirements, and your group can be balloted into any of the other areas selected in your application.
If you are eligible, you can select up to two preferred price bands during the registration process. Please note if your payment card is declined, your application will be unsuccessful.
Useful links
Important booking information
Platinum members, please note that your digital passes will be valid for this game.
We would like to remind all Gold members that this game is not included in your season ticket composition. If you wish to attend this match, you must purchase a ticket for this game. There will be a priority window for you to purchase your usual seat, as detailed below.
TICKET PRICES
| Area | Adult | Young Adult | Senior/Cannon/Junior/DA |
|---|---|---|---|
| Upper Tier | £30.00 | £22.50 | £15.00 |
| Lower Tier | £20.00 | £15.00 | £10.00 |
| Club Level-Halfway Line & Midfield* | £60.00 | N/A | N/A |
| Club Level-Corner & Behind Goal* | £50.00 | N/A | N/A |
*Club Level ticket prices are only available via the Ticket Exchange service, should a Platinum member place their seat up for sale online.
TICKET EXCHANGE & TICKET TRANSFER
Ticket Exchange will open for this fixture once the event has sold out.
Please note both Silver and Red members will now be able to purchase or post their seats on the ticket exchange in the Upper or Lower Tier for this fixture.
Arsenal season ticket holders can transfer their tickets to friends and family once the Silver ballot has been run, unless stated otherwise.
Both Ticket Exchange and Ticket Transfer services will close three hours before kick-off, unless stated otherwise, and recipients of tickets via the Ticket Transfer service must accept the ticket transfer before the deadline.
Please see more information for Ticket Exchange and Ticket Transfer.
ADDITIONAL INFORMATION
Matchday Hospitality
Please visit our official matchday hospitality page to view availability on our hospitality packages or call 0345 262 0001 and select option 2 for more information.
Digital Tickets
Once the digital pass has been added to an Apple or Android wallet, any purchased tickets will automatically show on the digital pass approximately one week before the relevant fixture - more information.
Any new members who purchase their membership close to a fixture will be sent their tickets via an email attachment, in case their digital pass is not available in the app.
Any tickets accepted via the Ticket Transfer service will be sent via email.
My Network
If you are purchasing tickets for other Arsenal members, please ensure that each additional member is assigned to your Network prior to your transaction
Disability Access
Find out much more ticketing information for Disability Access members
Information on balloting for disability access will be available via our Help Centre.
Under-14s
Children aged 13 and under must be accompanied and seated within reaching distance to an adult aged 18 or over when attending fixtures at Emirates Stadium.
Any bookings which do not meet our safeguarding regulations will result in the ticket being cancelled and a full refund issued.
My Arsenal Rewards
Silver, Red DA, Red and Cannon members can earn the following points for each ticket purchased:
Carabao Cup: 200
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