Disability Access Ballot
To participate in the ballot for Disability Access tickets, you must be registered with our Disability Access Scheme and be a current member.
We appreciate that your access requirements may require certain seating, so in order for us to allocate appropriate seating, you will be asked to complete a simple online form to apply for the ballot. The link for this form will be available on the relevant ticketing page for each match on our Disabled Supporters Information page. You will be able to request certain seating, please note that this is subject to availability and you may be assigned seats in other available areas if your requested seating is unavailable. Please DO NOT try and enter ballot via your online account as it will not work.
Once the ballot process is complete, both unsuccessful and successful applicants will be emailed. Successful applicants will have a window to purchase the seats allocated. It is important to note that booking fees will be applied to this service. In cases where the number of ballot registrations for a match does not exceed the number of available tickets, all members who entered the ballot will be successful in obtaining tickets.
Contact Disability Liaison Team
Contact
Please use our New Enquiry form to get in touch with the team, selecting from the drop down lists to describe your enquiry
Social Media
Follow the Arsenal Disability Liaison team on Twitter @AFC_Disability.
Disability Access (DA) Ballot
Arsenal DA members can conveniently register for the ballot via the relevant match ticketing page on the Disabled Supporters Information Page
Please note a Personal Assistant can only enter the stadium with the Red DA Member. If a PA arrives earlier than the disabled supporter they are accompanying, they must wait outside until they arrive and enter together.
Ticket Exchange
Ticket Exchange will close 3hrs prior to the match.
Starting from the Liverpool Premier League ballot on 15 December 2023, Ticket Exchange access will initially be limited to members who were unsuccessful in the ballot. These unsuccessful members will be given the chance to purchase tickets via Ticket Exchange during their set Membership sales period once data checks have been put in place to ensure that genuine members are correctly given access to Ticket Exchange. The Exchange may open to other members ahead of the game; this will be communicated on a match-by-match basis via the relevant ticket information page. Click here to see more information on Ticket Exchange.
Useful links
Helpful Tips for ballot registration
- Keep your contact details up to date.
- Ensure that all membership accounts are activated on the Online Box Office. Activating a membership will allow you to login to the Online Box Office where you can update your details, purchase tickets and renew memberships.
- Ensure that each additional Member is assigned to your online network prior to your transaction. This will simplify the booking process if this has been done in advance; click herefor a helpful guide.
Access to the Stadium
Click hereto find out more about using the digital version of your membership card to access Emirates Stadium.
