Ticket News

Shakhtar Donetsk v Arsenal - SOLD OUT

Donbass Arena

We are no longer selling tickets for this fixture.

The club will be implementing the same procedure used for the FK Partizan away fixture regarding the process of allocating away points.

Once the ticket was purchased and received, the process in redeeming the away match point for this particular fixture is as follows:

New procedure

  • Purchase ticket by usual procedures.
  • On entering the stadium in Ukraine, each supporter will be given an away match point redemption voucher by Arsenal staff, who will be positioned at the turnstiles. This voucher will contain a unique reference number. Please note, this voucher should be kept in a safe place, as replacements will not be available.
  • The away match point can then be claimed by logging onto Arsenal.com and following the instructions as detailed on the voucher.
  • Thereafter, each supporter's account will be updated with the away match point.

If you have any queries regarding the above, please call the Arsenal Contact Centre on 00 44 (0)20 7619 5000.

We would like to thank supporters for their interest in attending the match in the Ukraine and for their continued support home and away.

All travelling supporters must be in possession of a valid match ticket. (Tickets will NOT be sold on the day of the game)

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