Ticket Access

Everything you need to know about Ticket Access in Season 2025/26

Member ticket access

For Season 2025/26, tickets made available to Cannon Members for Premier League, FA Cup and European matches will be sold via a ballot process.  
As in previous seasons, Cannon Members will be able to purchase tickets for any Carabao Cup home fixtures in an exclusive Member sales window.  
There are up to 1,000 discounted tickets available every game that Cannon Members can access.

Ballot timings and dates

Cannon Silver Members
Cannon Members will have the opportunity to register for tickets within the exclusive Silver ballot window. Silver ballots for home fixtures will be held roughly 6-8 weeks prior to each fixture. (Please note, timings are likely to be condensed for cup fixtures and games at the start of the season.)

Cannon Red Members
Cannon Red Members will have the opportunity to register for tickets within the Red ballot priority window. Red ballots for home fixtures will be held approximately 4-6 weeks prior to each eligible fixture. 
Both Cannon Silver and Cannon Red Members are permitted to enter in the Red ballot, subject to certain conditions. This is to assist families and friends who have memberships across both tiers to be able to apply together providing the following:
1) Silver, Cannon Silver and Silver Senior Members are permitted to enter Red ballot if in a group where there is at least one Red member (can be Red, Red Senior or Cannon Red). If this criterion is not met, the application will be removed from the Red ballot.
2) If a Silver, Cannon Silver or Silver Senior Member has already entered the Silver or Silver Family enclosure ballot and applies in the Red ballot, this member along with the rest of their group will be removed from the Red ballot, this is regardless of if the Silver member was successful or unsuccessful in either the Silver or Silver family enclosure ballot.

Ballot opening and closing dates will be advertised on arsenal.com throughout the season. Once dates are confirmed Members are able to sync these dates to their calendar to keep up to date with when registration opens and closes. Please check regularly for updates to ensure you can get your entry in for your chosen matches before the window closes.

How to purchase tickets

Members can register for ticket ballots, purchase match tickets for selected matches and check ticket availability on Ticket Exchange via their Online Box Office Account. 
Members wishing to attend with their friends and family will be able to register to be balloted together, as a group. 
Where the number of ballot registrations for a match does not exceed the number of available tickets, all Cannon Members who have entered will be successful. 

Match-by-match seat utilisation

From the 2025/26 season, we are introducing a seat utilisation policy for match-by-match ticket holders.

This means members will be blocked from entering the ballot for the remainder of the season if they do not utilise their seat (either attend the match or put their ticket on Ticket Exchange) on more than one occasion.

If match-by-match members post their ticket on Ticket Exchange on the day of the match, they will only receive their seat utilisation credit if the ticket sells. If they post their ticket on Ticket Exchange before midnight on the day before the match, they will receive their credit regardless of whether it sells.                     

This rule, along with seat utilisation requirements, are not applicable to disability access members. 

Ticket Exchange

Once a fixture sells out, Cannon Members are able to buy and sell their match ticket on the club’s Ticket Exchange, offering additional flexibility if they’re unable to attend a game. Access to purchasing on the Ticket Exchange will initially be limited to members who were unsuccessful in the ballot. The Exchange may open to other members ahead of the game; this will be communicated on a match-by-match basis via the relevant ticket information page.  

Cannon Silver Members will be able to access the Ticket Exchange on an exclusive basis between the Silver and Red ballot taking place. This is typically c.1 week but can vary from game to game.

Disability Access Members

Members with disability access requirements will have access to priority ticket ballot windows which take place approximately 6 to 8 weeks before a game, providing an opportunity to plan their visit in advance.  

Membership Terms and Conditions

Please note, to be eligible to purchase tickets, Members may be required to provide a valid form of identification for verification purposes. View the Membership Terms and Conditions. 
If you have any questions, please visit our Help Centre or contact the Fan Services team via our Enquiry Form.