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Contact

Head Office and General Enquiries

020 7619 5000

Opening Hours - Monday to Friday (except Bank Holidays) 9:30am until 5pm.

We provide a matchday service for all home games.  Opening hours will vary dependant on kick-off times. 
This line will be open to answer queries relating to the match being played only.

Queries and Feedback

 

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Membership

For any Red, Silver, Cannon, or Junior Gunner new membership queries, or if you have a question regarding a Direct Debit please contact the Membership Team on 0344 277 3625 or membership@arsenal.co.uk.

You may find the answer to your query within our Help Centre - simply begin typing your question for a list of related articles, or browse by subject.

Ticketing and services

020 7619 5000

Our Fan Services Team are available:
Monday – Friday 9:30am until 5pm (except Bank Holidays)

We provide a matchday service on this number for all home games.  Opening hours will vary dependant on kick-off times. 
This line will be open to answer queries relating to the match being played only.

To contact the Team in writing please use our New Enquiry form

  • New Enquiry

Disability Liaison Team

020 7619 5000 Option 2

Our Disability Liaison Team are available:
Monday – Friday 9:30am until 5pm (except Bank Holidays)

To contact the Team in writing please use our New Enquiry form.

  • New Enquiry
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Shopping & Retail

Contact us with any questions about ArsenalDirect.com or our store locations.

You may find the answer to your query within our Help Centre - simply begin typing your question for a list of related articles, or browse by subject.

  • Email customerservice@arsenaldirect.co.uk
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MY ARSENAL REWARDS

Contact us with questions about the new My Arsenal Rewards programme.

You may find the answer to your query within our Help Centre - simply begin typing your question for a list of related articles, or browse by subject.

You can call us on 020 7619 5000 Option 3, or submit a New Enquiry via the form

  • New Enquiry
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PARTNERSHIP OPPORTUNITIES

To speak with a member of the team about commercial partnership opportunities, please e-mail us at partnerships@arsenal.co.uk

  • Email partnerships@arsenal.co.uk
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Online Dispute Resolution

The EU Commission has launched a platform to help resolve customer disputes concerning contracts formed online.

  • Find out more and visit the platform
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Find out contact details of our current Employer's and Public Liability Insurers.

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