Head Office and General Enquiries
020 7619 5000
Opening Hours - Monday to Friday (except Bank Holidays) 10am until 4pm.
We provide a matchday service for all home games. Opening hours will vary dependant on kick-off times.
This line will be open to answer queries relating to the match being played only.
Queries and Feedback
- You may find the answer to your query within our Help Centre - simply begin typing your question for a list of related articles, or browse by subject.
- All enquiries are submitted via our New Enquiry Form.
- How has your experience been on our website? You can let us know here
Membership
For any Red, Silver, Cannon, or Junior Gunner new membership queries, or if you have a question regarding a Direct Debit please contact the Membership Team on 0344 277 3625 or by submitting an enquiry via our New Enquiry Form and selecting 'Membership' from the drop down.
You may find the answer to your query within our Help Centre - simply begin typing your question for a list of related articles, or browse by subject.
Ticketing and services
020 7619 5000
Our Fan Services Team are available:
Monday – Friday 9:30am until 5pm (except Bank Holidays)
We provide a matchday service on this number for all home games. Opening hours will vary dependant on kick-off times.
This line will be open to answer queries relating to the match being played only.
To contact the Team in writing please use our New Enquiry form
Disability Liaison Team
020 7619 5000 Option 2
Our Disability Liaison Team are available:
Monday – Friday 9:30am until 5pm (except Bank Holidays)
To contact the Team in writing please use our New Enquiry form.
Shopping & Retail
Contact us with any questions about ArsenalDirect.com or our store locations.
You may find the answer to your query within our Help Centre - simply begin typing your question for a list of related articles, or browse by subject.
MY ARSENAL REWARDS
Contact us with questions about the new My Arsenal Rewards programme.
You may find the answer to your query within our Help Centre - simply begin typing your question for a list of related articles, or browse by subject.
You can call us on 020 7619 5000 Option 3, or submit a New Enquiry via the form
PARTNERSHIP OPPORTUNITIES
To speak with a member of the team about commercial partnership opportunities, please e-mail us at partnerships@arsenal.co.uk
Online Dispute Resolution
The EU Commission has launched a platform to help resolve customer disputes concerning contracts formed online.
Postal Address
Arsenal Football Club
Highbury House
75 Drayton Park
LONDON
N5 1BU
Insurance
Find out contact details of our current Employer's and Public Liability Insurers.
Reporting abuse and discrimination
We take all forms of abuse and discrimination extremely seriously.
If you see or hear abusive or discriminatory language or behaviour online or in the stadium, please let us know by clicking the button below and reporting it to us.
To help us act on your report, please include as much detail as possible, and upload any additional evidence such as screenshots or photographs