The Cashback service will be available throughout each season during monthly Cashback windows.
Cashback provides a way of reimbursing Members who have accrued monies via Ticket Exchange. Members can withdraw their funds directly into their bank account during the designated Cashback windows. Please note, this service is only available for UK bank account holders only. Members based overseas are able to complete a form to request the withdrawal of any funds.
Please see 23/24 cash back windows below:
Month | Date Window Opens | Date Window Shuts |
---|---|---|
August 2023 | Monday 21 August, 10am | Friday 25 August, 5pm |
September 2023 | Monday 25 September, 10am | Friday 29 September, 5pm |
October 2023 | Monday 23 October, 10am | Friday 27 October, 5pm |
November 2023 | Monday 27 November, 10am | Friday 1 December, 5pm |
December 2023 | Monday 18 December, 10am | Friday 22 December, 5pm |
January 2024 | Monday 29 January, 10am | Friday 2 February, 5pm |
February 2024 | Monday 26 February, 10am | Friday 1 March, 5pm |
March 2024 (Excluding Platinum/Avenell Members) | Monday 25 March, 10am | Thursday 28 March, 5pm |
April 2024 (Excluding Platinum/Avenell Members) | Monday 22 April, 10am | Friday 26 Apil, 5pm |
May 2024 (Excluding Gold Members) | Tuesday 28 May, 10am | Friday 31 May, 5pm |
June 2024 (Excluding Gold Members) | Monday 24 June, 10am | Friday 28 June, 5pm |
July 2024 | Monday 22 July, 10am | Friday 26 July, 5pm |
*The March 2024 will be closing on the Thursday 28th March 5pm due to the Friday being a Bank Holiday. Please note all windows are subject to change.
*The May 2024 will be opening on the Tuesday 28th May 10am due to the Monday being a Bank Holiday. Please note all windows are subject to change.
Please be reminded that funds will clear into your account after a minimum of 10 working days has passed from when the Cashback service has closed. Members based outside of the UK should allow 21 working days.
If you submit incorrect details, the funds will return to your account to be withdrawn at a future window.
Cashback FAQs
I have several members in My Network; can I use the Cashback service for them?
What information do I need to use the Cashback service?
-Name of the account holder
-Name of the bank/building society
-Sort code
-Account number (Must be a UK bank account)