Arsene Wenger says the modern-day manager must be more sensitive with his players than ever before.
The Frenchman took his first job at Nancy-Lorraine in 1984, but has seen dressing-room dynamics change completely since then.
Where once a manager could be more authoritarian with his decisions, Wenger says they must now be able to justify every action.
"You are still the boss, and it is you who makes the decisions, but you have to explain things much better than you did 20 or 30 years ago"
“I believe that the modern generation is characterised in particular by the ‘why?’” Wenger told the Arsenal Magazine. “You have to explain things to the people you manage - people are better informed, better educated and want to know more.
“You are in a position where you have to explain why you do something and what the purpose of it all is - and there are more demands made communication-wise.
“You are still the boss, and it is you who makes the decisions, but you have to explain things much better than you did 20 or 30 years ago.
“Modern society wants less pain, wants to suffer less and wants to be treated better in every aspect of modern life. Pain has to disappear, whether you go to the dentist or go to work.
“That’s why man-management has become more sensitive as well, because you have to treat people better and in a more tactful way. It is the way in which society has moved.”
The October edition of the Official Arsenal Magazine is out now, and inside you’ll find an array of exclusive interviews and features with the likes of Jack Wilshere, Freddie Ljungberg and Julio Baptista.
Priced at £3.50, it’s available from all club shops and good newsagents, as well as from programme sellers at all home games across the next month. You can also subscribe online here or call 0845 301 7626