Disabled Supporters Information Man City (A)

Manchester City v Arsenal 
Etihad Stadium
Premier League
Sunday 31st March 2024
Kick Off: 16.30

This fixture has now SOLD OUT!
 
We have received an allocation of tickets for disabled supporters for this fixture.

*IMPORTANT* Away Tickets must be used by the member assigned to the booking and cannot be passed on to another individual. 

Ticket collections will be enforced at specific games to ensure tickets are being used by the correct individuals and third-party collections will not be authorised. 

Physical identification must be presented by those collecting tickets on the day of the fixture. ID must match the name on the booking. Photographs of ID will not be accepted. 

Allocation Information  
Wheelchair Users 25 pairs and Ambulant Disabled seating 30 pairs. 
 
Disability Access Ticket Prices 
Wheelchair Users and Ambulant Disabled 

Tickets for disabled supporters will be priced at the relevant age category and will include a complimentary personal assistant ticket, subject to eligibility.

Booking Information - This fixture has now SOLD OUT!

Priority booking Period No.1 (PB:1) 
Tickets will go on sale on Monday 26th February at 1000hrs. to all current disabled Platinum (Disability Access) and Gold (Disability Access) members with 30+ Away points. (All tickets are subject to availability)

Priority booking Period No.2 (PB:2) 
Tickets will go on sale on Tuesday 27th February at 1000hrs. to all current disabled Platinum (Disability Access) and Gold (Disability Access) members with 15+ Away points. (All tickets are subject to availability)

Priority booking Period No.3 (PB:3) 
Tickets will go on sale on Wednesday 28th February at 1000hrs. to all current disabled Platinum (Disability Access) and Gold (Disability Access) members with 5+ Away points. (All tickets are subject to availability)

Priority booking Period No.4 (PB:4)
Tickets will go on sale on Thursday 29th February at 1000hrs. to all current disabled Platinum (Disability Access) and Gold (Disability Access) members with less than 5 Away points. (All tickets are subject to availability)

Priority booking Period No.5 (PB:5)
Tickets will go on sale on Friday 1st March at 1000hrs. to all current disabled Red (Disability Access) members with 5+ Away points. (All tickets are subject to availability)

Priority booking Period No.6 (PB:6)
Tickets will go on sale on Friday 1st March at 1400hrs. to all current disabled Red (Disability Access) members with less than 5 Away points. (All tickets are subject to availability)

To book tickets please call 0207 619 5000. Please be aware that the phone line can be busy at times so you may be held in a queue. Deaf supporters, who use British Sign Language (BSL), can contact the Disability Liaison Team by using SignVideo BSL Interpreter service.

Away Ticket Transfer
We have introduced an Away Ticket Transfer for supporters, with all information available here around the provided service.

Away Ticket Transfer will open for this game at 10am on Monday 18th March 2024 and will close at 12pm on Thursday 21st March 2024.

Accessible Parking Information 
Manchester City offer 14 accessible parking spaces. If you would like a space, please notify us at your point of purchase. 

Audio Descriptive Commentary 
If you require Audio Descriptive Commentary for this fixture, please email jpollard@arsenal.co.uk

Additional Information
The wheelchair bays located on Box Level do not have direct access to the visiting supporter concourse. Entrance is via the accessible entrance and lift at H door. Accessible toilets are on the Box Level corridor or facilities adjacent to Legends. Please be aware that H door is also a home supporter entrance, and that visiting supporters will mix with home supporters when using facilities.

Orders will be taken up to 15 minutes before kick-off (for service before kick-off) and up to 5 minutes after kick-off (for half-time service). Food and drink will be delivered to the seat approx. 15-minutes after the order has been placed or at the start of half-time if ordered beforehand. Card payment only.  In line with the Ground Regulations, there will be no alcohol served in these locations.