Ahead of Sunday’s FA Community Shield match against Manchester City, here is some information to help all supporters.
The match is officially sold out. We received 34,899 tickets for the match. This is an all-ticket match and therefore anyone without tickets should not travel to Wembley Stadium.
All tickets for Arsenal supporters will be sent via email from firstname.lastname@example.org as PDF attachments. Tickets can either be scanned on a mobile device or printed in order to gain entry to Wembley Stadium on the day.
Arsenal ticketing staff will be located in the East Ticket Office located on the Mezzanine Level at Wembley Stadium for supporters who require assistance on the day.
The match is a 4pm (UK time) kick-off.
Important travel information
We have been advised that Wembley Central Station will be closed on matchday, due to planned engineering works affecting the Bakerloo and London Overground lines.
We advise all supporters to us use alternative TfL bus or Tube services - find all the latest information from TfL.
Event day parking at Wembley Stadium is limited and must be booked in advance via Wembley Official Parking.
There are car parks allocated to both clubs:
Arsenal: Green Car Park
Manchester City: Pink Car Park
Our supporters will occupy the east end of Wembley Stadium. This is the left side of the stadium as supporters are walking up Wembley Way.
Stadium opening times
Stadium access for Hospitality (Club Wembley) turnstiles and Premium General Admission (Level 2) will open three hours before kick-off at 1pm, while general admission turnstiles (Level 5) will open two hours before kick-off at 2pm.
Please arrive early at the stadium to allow enough time for necessary security checks, including enhanced searches and bag checks.
Children aged 14 years and under must be accompanied by an adult. Those under the age of two will not be permitted into the stadium.
We have been allocated the east side of Wembley Stadium and a number of pubs and bars have been designated as Arsenal pubs.
Supporters wishing to go to a pub or bar on matchday are encouraged to visit one of these.
The allocated fan zones for Sunday are as follows:
- Arsenal: East Village
- Manchester City: West Village
Entry into the allocated fan zones is only permitted with a valid ticket to the match.
We have been asked to advise our supporters to avoid arriving too early into Wembley, unless attending a licensed premises (please book in advance where possible).
There is limited capacity in the pubs and bars in the fan zones, so supporters may wish to visit other premises outside of Wembley before making their way to the match. There are lots of premises in the surrounding areas, including central London.
Public Spaces Protection Order
Street drinking is not permitted and will be enforced under the Public Spaces Protection Order (PSPO), and off-licences are not permitted to sell alcohol to fans around the Wembley Stadium footprint.
Supporters are asked not to bring alcohol into Wembley. Supporters will be requested to dispose of any drinks containing alcohol.
Other prohibitions include urination, the letting off of pyrotechnics (flares) and the buying or selling of tickets. We have been advised that anyone found to be breaching the PSPO will be enforced against and will not be permitted access into the stadium.
There is a zero tolerance for the use of flares or any other type of pyrotechnic. Anyone caught handling a flare, whether it has been lit or not, will be issued with an immediate fine, their ticket to the match will be cancelled and they will not be permitted into Wembley Stadium.
If anyone is found with a flare within Wembley Stadium, they will be traced on CCTV and ejected immediately.
There will be Arsenal stewards located close to the turnstiles at Wembley Stadium, dedicated to Arsenal supporters on the day, in order to offer assistance if required.
If the 90 minutes end in a draw, there will be a penalty shootout to determine the winner.
Please find below the Wembley Stadium supporters’ guide, which gives full details for supporters visiting the area and stadium.
We wish all our supporters a safe and happy trip to Wembley Stadium on Sunday.
Copyright 2023 The Arsenal Football Club Limited. Permission to use quotations from this article is granted subject to appropriate credit being given to www.arsenal.com as the source.