ONLINE BOX OFFICE DOWNTIME
 
The Arsenal online box office will be unavailable from 9am on Monday 3rd August until 9am on Tuesday 4th August 2015 whilst essential planned works are undertaken. This is part of our ongoing committment to improve supporter experience on the site.
 
During this time the Disability Team will be unable to answer any of your booking queries about tickets.
 
We appreciate your patience and apologise for any inconvenience caused.
 
CHANGING PLACES AT ARSENAL

The Changing Places Toilet facility at Emirates Stadium installed in Spring 2014 has been awarded the People’s Choice Award 2014 by 74 campaigners and followers of the Changing Places Campaign.

The award was presented to the Arsenal Disability Liaison Team by Leroy Binns, Changing Places Campaign Champion, at the Disabled Supporters End of Season Social 2015 on Friday 26th June 2015.

REGISTERED DISABLED SUPPORTERS SCHEME (NEW PURPLE MEMBERSHIP) 2015/2016 SEASON

The Purple Membership Scheme is now open for the 2015/2016 season. The scheme will remain open throughout the 2015/2016 season. However, disabled supporters joining the scheme from the end of January 2016 onwards may have difficulty booking tickets due to the fact that the majority of home games go on sale two months in advance.

Click here to download the 2015/2016 Purple Membership Application Form

Click here to download the 2015/2016 Disabled Supporters Eligibility Check Form

Click here to download the 2015/2016 Purple Members Terms & Conditions

Click here to download the Purple Membership Application covering letter

Ticket Transfer: A New Service for Disabled Supporters

The Disabled Supporters Ticket Transfer Service will enable Season Ticket holders who are unable to attend a game to either transfer their season ticket places to another Registered Disabled Supporter (Purple Member) or to a disabled supporter who is not a member. However, in the case of a transfer to a non- member either you or the disabled supporter concerned will have to provide the required proof of disability before the ticket transfer can be made.

Disabled Supporters will be able to use the Ticket Transfer Service via the Disability Liaison Team and NOT online. This is to ensure that (a) the carer/companion seat gets included in the Ticket Transfer and (b) that the disabled supporters concessionary ticket scheme is not abused in any way.

The Ticket Transfer Service will come into operation once a game has sold out and will operate alongside the existing Disabled Supporters Ticket Exchange Scheme. For further information please contact the Disability Liaison Team on 020 7619 5050.

HAPPY TO HELP
The Disabilility Liaison Team would like to remind all supporters with any mobility problems, whether or not you are a Registered Disabled Supporter (Purple Member), that we are always happy to provide advice and information about match day parking and access to the stadium to help make your visit to Emirates Stadium easier. Please call 020 7619 5050 (9.30am to 5.00pm Monday to Friday) or email disability@arsenal.co.uk.

Follow the Arsenal Disablity Liaison team on Twitter by clicking here

CLUB RECEIVES CENTRE OF EXCELLENCE AWARD

Arsenal Football Club has been recognised for demonstrating high standards in accessibility and providing a fully-inclusive experience for disabled supporters...for more click here.

Arsenal Audio Programme Service for Blind and Visually Impaired Supporters

All 2015/2016 home Matchday programmes will again be available as an Audio Programme in the form of a free podcast which supporters can download from here a few days after each home game.

REGISTRATION OF CREDIT/DEBIT CARD SERVICE 2015/2016 Registered Disabled Supporters (current Platinum, Gold or Purple Members) can register a debit or credit card number with the Disability Liaison Team. By doing so, supporters will be able to submit their match ticket booking forms by email because; in the payment section they will only need to include the last four digits of their registered credit/debit card along with the CV2 number. Click here to download a debit/credit card registration form. Please note completed registration forms must be returned by post or faxed to 020 7704 4041.

2015/2016 TICKET INFORMATION

Category A Games Allocation Policy
For a Purple Members application to be included in the ballot for a Category A game, they MUST have attended five or more Category B or C games during the calendar year prior to the date of the Category A fixture concerned. This will not affect those people who have only become Registered Disabled Supporters (Purple Members) in the current 2014/15 season for Category A games up until 31st December 2014. After which the above policy will apply.

 
 
 
 

 
 
Arsenal v West Ham Utd
Arsenal v West Ham Utd
Barclays Premier League
Emirates Stadium
Sunday 9th August 2015 KO 1.30pm
 
This is a Category B fixture
 
This fixture is now sold out.
 
The disabled supporters Ticket Exchange is now open. Email disability@arsenal.co.uk to sell your seat.
 
Please note that all unsuccessful applications will be automatically held for any suitable tickets through the Disabled Supporters Ticket Exchange
 
Blue Badge parking is now fully booked.
 
Please note that Blue Badge holders can park in the surrounding roads either in a designated Blue Badge bay (these bays are time limited) or, without time limit, in any vacant residents bay. Please ensure that your Blue Badge and clock are clearly displayed and don't park in any bays which has been suspended.
 
 
Crystal Palace v Arsenal
Crystal Palace v Arsenal
Barclays Premier League
Sunday 16th August KO 1.30pm
 
This fixture is now SOLD OUT
 
Allocation information: 11 wheelchair user + enabler tickets and 16 VI/ambulant disabled supporter + enabler tickets. Priced at £21 a pair for adults and £19 a pair for under 18s
 
Parking information from CPFC website: Disabled supporters are advised to find parking in the surrounding roads, and there are a few disabled parking bays located in Sainsbury’s next to the stadium, however these have a time restriction and are limited availability. Please note that these spaces are not managed by Crystal Palace Football Club.
 
 
Arsenal v Liverpool
Arsenal v Liverpool
Barclays Premier League
Emirates Stadium
Monday 24th August 2015 KO 8pm
 
This is a Category A fixture
 
Current (2015/16) Purple Members can now apply. Click here for a booking form.
 
Blue badge parking booking will open on Monday 10th August 2015.
 
 
Newcastle v Arsenal
Newcastle United v Arsenal
Barclays Premier League
Saturday 29th August KO 12.45pm
 
Platinum, Gold and Purple Members can now apply click here for booking form.
 
Please note that tickets will be allocated on the basis of the number of away credits held by those supporters who apply
 
Allocation information: 12 wheelchair user/personal assistant tickets priced at £17.00 per pair and 10 airs of VI/ambulant disabled supporter + enabler tickets.
 
Parking information: Newcastle have a limited amount of parking bays available which are free of charge and can be booked by telephone on 0191 201 8666 the week of the game. These are allocated on a first come first serve basis.
 
 
Arsenal v Stoke City
Arsenal v Stoke City
Barclays Premier League
Emirates Stadium
Saturday 12th September 2015 KO 3pm
 
This is a Category B fixture
 
Current (2015/16) Purple Members can now apply. Click here for booking form.
 
Blue badge parking booking will open on Friday 21th August 2015.
 
 
Arsenal v Manchester United
Arsenal v Manchester United
Barclays Premier League
Emirates Stadium
Sunday 4th October ko 4.00pm
 
Current (2015/16) Purple Members can now apply click here for booking form.
 
Blue Badge parking will open on Friday 11th September 2015
 
 

 
2015/16 Disabled Supporters Match day ticket Prices – Members. All prices include a free ticket for an Enabler/Companion 
 
 

2015/16 Prices - PURPLE MEMBERS

  Cat A Cat B Cat C
UPPER TIER      
Corner Upper - Disabled £42  £24.25  £17 
Upper Behind Goal - Disabled £44.75  £26.25  £18 
       
LOWER TIER      
Lower Centre - Disabled £35  £20  £13.75 
Lower Wing - Disabled £32  £18  £12.75 
Lower Corner - Disabled £32  £18  £12.75 
Lower Behind Goal - Disabled £32  £18  £12.75 
Purple JGs in Family Enclosure £24  £10  £10 


 
2014/15 Disabled Supporters Match day ticket Prices – Non-Members.
All prices include a free ticket for an Enabler/Companion

2015/16 Prices - NON-MEMBERS

  Cat A Cat B Cat C
UPPER TIER      
Corner Upper - Disabled £42.50  £24.50  £17 
Upper Behind Goal - Disabled £46  £26.50  £18.50 
       
LOWER TIER      
Lower Centre - Disabled £35.50  £20  £14.25 
Lower Wing - Disabled £32.50  £18.50  £13.25 
Lower Corner - Disabled £32.50  £18.50  £13.25 
Lower Behind Goal - Disabled £32.50  £18.50  £13.25 

Copyright 2015 The Arsenal Football Club plc. Permission to use quotations from this article is granted subject to appropriate credit being given to www.arsenal.com as the source 16 Feb 2015