'Hi my name is Tim Pollard and I am part of the Disability Liaison Team, you may have spoken to me on the phone.








This year I am taking part in my second 'Be A Gunner Be A Runner' event on Saturday 11th April 2015. Last year, I completed the 10 laps in a time of 44 minutes and 27 seconds and hoping to go a little quicker this time round.

Please follow my link attached if you wish to donate. Thank you in advance and I look forward speaking to you in the future.’

www.justgiving.com/Tim-Pollard1

CHANGING PLACES AT ARSENAL
Emirates Stadium has launched the 600th 'Changing Places' fully accessible disabled toilet. Click here for the full story.

REGISTERED DISABLED SUPPORTERS SCHEME (NEW PURPLE MEMBERSHIP) 2014/2015 SEASON
The Purple Membership Scheme is now closed for the 2014/2015 season and will open for the 2015/2016 season on Wednesday 1st July 2015.

PLEASE NOTE: All applications received before the closing date of 31st January 2016 will be processed. However, due to the fact that the majority of home games go on sale two months in advance supporters joining the Purple Membership scheme at this stage of the season may not be successful when applying for tickets

Ticket Transfer: A New Service for Disabled Supporters
The Disabled Supporters Ticket Transfer Service will enable Season Ticket holders who are unable to attend a game to either transfer their season ticket places to another Registered Disabled Supporter (Purple Member) or to a disabled supporter who is not a member. However, in the case of a transfer to a non- member either you or the disabled supporter concerned will have to provide the required proof of disability before the ticket transfer can be made.

Disabled Supporters will be able to use the Ticket Transfer Service via the Disability Liaison Team and NOT online. This is to ensure that (a) the carer/companion seat gets included in the Ticket Transfer and (b) that the disabled supporters concessionary ticket scheme is not abused in any way.

The Ticket Transfer Service will come into operation once a game has sold out and will operate alongside the existing Disabled Supporters Ticket Exchange Scheme. For further information please contact the Disability Liaison Team on 020 7619 5050.

HAPPY TO HELP
The Disabilility Liaison Team would like to remind all supporters with any mobility problems, whether or not you are a Registered Disabled Supporter (Purple Member), that we are always happy to provide advice and information about match day parking and access to the stadium to help make your visit to Emirates Stadium easier. Please call 020 7619 5050 (9.30am to 5.00pm Monday to Friday) or email disability@arsenal.co.uk.

Follow the Arsenal Disablity Liaison team on Twitter by clicking here

CLUB RECEIVES CENTRE OF EXCELLENCE AWARD

Arsenal Football Club has been recognised for demonstrating high standards in accessibility and providing a fully-inclusive experience for disabled supporters...for more click here.

Arsenal Audio Programme Service for Blind and Visually Impaired Supporters

All 2014/2015 home Matchday programmes will again be available as an Audio Programme in the form of a free podcast which supporters can download from here a few days after each home game.


REGISTRATION OF CREDIT/DEBIT CARD SERVICE 2014/2015 Registered Disabled Supporters ( current Platinum, Gold or Purple Members) can register a debit or credit card number with the Disability Liaison Team. By doing so, supporters will again be able to submit their match ticket booking forms by email because; in the payment section they will only need to include the last four digits of their registered credit/debit card along with the CV2 number. Click here to download a debit/credit card registration form. Please note completed registration forms must be returned by post or faxed to 020 7704 4041.

2014/2015 TICKET INFORMATION

Category A Games Allocation Policy
For a Purple Members application to be included in the ballot for a Category A game, they MUST have attended five or more Category B or C games during the calendar year prior to the date of the Category A fixture concerned. This will not affect those people who have only become Registered Disabled Supporters (Purple Members) in the current 2014/15 season for Category A games up until 31st December 2014. After which the above policy will apply.

 
 
Arsenal v Liverpool
Arsenal v Liverpool
Saturday 4th April 2015 ko 12.45pm
Barclays Premier League
 
This is a Category A game
 
This fixture is now Sold Out.
 
The disabled supporters Ticket Exchange is now open. Click here for Ticket Exchange Sell Form only.
 
Please note that ALL unsuccessful applications will be automatically held for any suitable tickets through the Disabled Supporters Ticket Exchange.
 
Blue Badge parking is now open for applications click here for booking form.
 
 
Arsenal U21 v Stoke City U21
Arsenal U21 v Stoke City U21
Emirates Stadium
Tuesday 7th April 2015 ko 7.00pm
 
Current Platinum, Gold and Purple Members will be able to order FREE tickets to the match from 10am on Wednesday 25th March until Monday 30th March at 10am (Membership cards will be activated)
 
To book please call the Disability Liason Team on 020 7619 5050 (Mon-Fri 9.30am to 5.00pm)
 
Tickets will be available on general sale from 11am on Monday 30th March and will remain on sale until noon on Tuesday 7th April subject to availability. Tickets will be priced at £4 for adults and £2 for concessions (Over 65's or under 16's), plus a free place for an enabler. Please note that proof of disability will be required.
 
A booking form will be available to download from 11am on Monday 30th March.
 
Burnley v Arsenal
Burnley v Arsenal
Saturday 11th April 2015 ko 5.30pm
Barclays Premier League
 
This fixture is now SOLD OUT.
 
Allocation Information 6 wheelchair user and enabler places. Cost £40.00 a pair 10 VI/ambulant disabled supporter and enabler places. Cost £40.00 a pair
 
Parking Information: Burnley FC provide a limited amount of parking places for disabled supporters. Call 0871 221 1882 to book a place
 

FA Cup Semi Final
Arsenal v Reading
Saturday 18th April 2015 ko 5.20pm
Wembley Stadium FA Cup Semi Final

The Club have been given the following ticket allocation for Disabled Supporters which will be initially be allocated to Platinum & Gold Member (Season Ticket Holders). 100 wheelchair user plus enabler tickets at £33.00 a pair (booking fees will apply), 25 blind & visually impaired supporters tickets plus enabler at £33.00 a pair a pair (booking fees will apply), 25 ambulant disabled supporter plus enabler tickets at £33.00 a pair (booking fees will apply).
FA Cup Semi Tickets booking fee £2.00 per booking and FA Cup Postage Fee £2.40 per booking.

Tickets are being allocated as follows:
Platinum & Gold Members (season ticket holders)
The Club have been given the following ticket allocation for Disabled Supporters which will initially be allocated to Platinum & Gold Member (Season Ticket Holders). 100 wheelchair user plus enabler tickets at £33.00 a pair (booking fees will apply), 25 blind & visually impaired supporters tickets plus enabler at £33.00 a pair a pair (booking fees will apply), 25 ambulant disabled supporter plus enabler tickets at £33.00 a pair (booking fees will apply).

Tickets are being allocated as follows:
Platinum & Gold Members (season ticket holders)

Priority 1:
Booking period now closed

Priority 2*
Booking period now closed

Priority 3. Purple Members (wheelchair users only subject to ticket availability) [allocated by ballot] with 3 or more away credits over the last two consecutive seasons from August 26, 2012 - March 9, 2015, when the data was extracted. Please note that the FA Cup semi-final, final and Community Shield DO NOT COUNT towards away credit.

Priority 4: Purple Members (wheelchair users only subject to ticket availability) [allocated by ballot] who have attended 14 or more home and away matches over the last two consecutive seasons from August 26, 2012 - March 9, 2015, when the data was extracted. Please note that the FA Cup semi-final, final and Community Shield DO NOT COUNT towards away credits.

Click here for Priority 3 & 4 booking form. The Priority 3 & 4 booking period will close at 10.00 on Wednesday 1 April 2015.



Important Information – please read carefully

The Disability Liaison would like to advise disabled Purple Members that completed booking forms must be submitted by post of faxed to +0044 (0)207 704 4041.

Any applications which are submitted incorrectly i.e. under the wrong criteria, by email, or which are not filled out correctly will automatically be discounted. Duplicate applications will be shredded. Please do not contact the DLT for confirmation of receipt of your booking form as we will not have time to respond to such requests.

Purple Members
Please note that further information for Purple Members (wheelchair users ONLY) will now be available from 10.00am on Wednesday 25th March 2015.

Wembley Stadium Information
· To contact Wembley Stadium's Disability Liaison Officer (DLO) email accessforall@thefa.com
· Blue Badge Parking is available to purchase at a cost of £15.00 per space via www.wembleyofficialparking.com
· Blind & Visually Impaired Supporters audio commentary service. Wembley Stadium operates a free of charge system for personal commentary receivers with either a headset or a mini-induction loop. These can be used anywhere within the seating bowl and need to be pre-booked by emailing accessforall@wembleystadium.com
· Shuttle Bus Service. This is available from Wembley Park Station to Wembley Stadium. For further information and to book a place call 0203 114 7022 or visit www.brentct.org.uk
 
 
Arsenal v Chelsea
Arsenal v Chelsea
Sunday 26th April 2015 ko 4pm
Barclays Premier League
 
This fixture is now Sold Out.
 
The disabled supporters Ticket Exchange is now open. Click here for Ticket Exchange Sell Form only.
 
Please note that ALL unsuccessful applications will be automatically held for any suitable tickets through the Disabled Supporters Ticket Exchange.
 
Blue Badge parking will open for bookings on Wednesday 1st April 2015
 
 
Arsenal v Swansea City
Arsenal v Swansea City

Saturday 9th May 2015 ko 3.00pm 
Barclays Premier League 
 
This is a Category C fixture

Tickets are now on sale to current Purple Members click here for booking form.
 
Blue Badge parking will open for bookings for Friday April 17th, 2015.
 

 
Arsenal v Sunderland
Arsenal v Sunderland
Wednesday 20th May 2015 ko 7.45pm
Barclays Premier League
 
This is a Category B fixture
 
Tickets are now on sale to current Purple Members click here for booking form
 
Blue Badge parking will open for bookings on Wednesday 29th April 2015.
 
Arsenal v West Bromwich Albion
Arsenal v West Bromwich Albion
Sunday 24th May 2015 ko 3.00pm
Barclays Premier League
 
This is a Category B fixture
 
Tickets are now on sale to current Purple Members click here for booking form
 
Blue Badge parking will open for bookings on Friday 1st May 2015



2014/15 Disabled Supporters Match day ticket Prices – Members. All prices include a free ticket for an Enabler/Companion 
 
 

2014/15 Prices - MEMBERS

  Cat A Cat B Cat C
UPPER TIER      
Corner Upper - Disabled £42  £24.25  £17 
Upper Behind Goal - Disabled £44.75  £26.25  £18 
       
LOWER TIER      
Lower Centre - Disabled £35  £20  £13.75 
Lower Wing - Disabled £32  £18  £12.75 
Lower Corner - Disabled £32  £18  £12.75 
Lower Behind Goal - Disabled £32  £18  £12.75 
Purple JGs in Family Enclosure £24  £10  £10 


 
2014/15 Disabled Supporters Match day ticket Prices – Non-Members.
All prices include a free ticket for an Enabler/Companion

2014/15 Prices - NON-MEMBERS

  Cat A Cat B Cat C
UPPER TIER      
Corner Upper - Disabled £42.50  £24.50  £17 
Upper Behind Goal - Disabled £46  £26.50  £18.50 
       
LOWER TIER      
Lower Centre - Disabled £35.50  £20  £14.25 
Lower Wing - Disabled £32.50  £18.50  £13.25 
Lower Corner - Disabled £32.50  £18.50  £13.25 
Lower Behind Goal - Disabled £32.50  £18.50  £13.25 

Copyright 2015 The Arsenal Football Club plc. Permission to use quotations from this article is granted subject to appropriate credit being given to www.arsenal.com as the source 16 Feb 2015