Centre for Access to Football in Europe (CAFE)

CAFE has launched a survey which gives people the chance to have their say and share their matchday experiences. CAFE are calling on all disabled and non-disabled fans, companions, club, league and FA representatives, NGOs etc to participate in this survey, which will help determine our next steps in football. 

If you would like to complete the survey please  click on the link below

https://www.surveymonkey.com/r/disabled_fans_survey


Disabled Supporters Lounge
The Disabled Supporters Lounge is open for disabled supporters (and their enablers) before every home game at Emirates Stadium, (excluding the Emirates Cup week end and International Friendlies).

- For week end games the Lounge opens from 2 hours before kick -off and closes 25 minutes before the game starts.

- For mid-week games the Lounge opens from 6.00pm and closes 25 minutes before the game starts.

The Lounge is equipped with two large screen TV’s and there is also free tea and coffee available (although we do ask disabled supporters to consider making a small donation to the Arsenal Foundation for the refreshments). A wheelchair accessible toilet facility is also available.

The Disabled Supporters Lounge is located just inside the Museum Entrance which is outside the stadium in the Northern Triangle Building on podium level opposite turnstile Block E. Once you are inside the Museum Entrance, the Disabled Supporters Lounge will be on your right. For those disabled supporters in the car park, you can reach the Lounge through the door marked Disabled Supporters Lounge located at the rear of Orange Car Park 4 then via a lift up to the museum entrance the Lounge will then be on your left.

REGISTERED DISABLED SUPPORTERS SCHEME (NEW PURPLE MEMBERSHIP) 2015/2016 SEASON

The Purple Membership Scheme is now closed for the 2015/16 season. The scheme will reopen for new applications for 2016/17 on Monday 4th July

Ticket Transfer: A New Service for Disabled Supporters

The Disabled Supporters Ticket Transfer Service will enable Season Ticket holders who are unable to attend a game to either transfer their season ticket places to another Registered Disabled Supporter (Purple Member) or to a disabled supporter who is not a member. However, in the case of a transfer to a non- member either you or the disabled supporter concerned will have to provide the required proof of disability before the ticket transfer can be made.

Disabled Supporters will be able to use the Ticket Transfer Service via the Disability Liaison Team and NOT online. This is to ensure that (a) the carer/companion seat gets included in the Ticket Transfer and (b) that the disabled supporters concessionary ticket scheme is not abused in any way.

The Ticket Transfer Service will come into operation once a game has sold out and will operate alongside the existing Disabled Supporters Ticket Exchange Scheme. For further information please contact the Disability Liaison Team on 020 7619 5050.

HAPPY TO HELP
The Disabilility Liaison Team would like to remind all supporters with any mobility problems, whether or not you are a Registered Disabled Supporter (Purple Member), that we are always happy to provide advice and information about match day parking and access to the stadium to help make your visit to Emirates Stadium easier. Please call 020 7619 5050 (9.30am to 5.00pm Monday to Friday) or email disability@arsenal.co.uk.

Follow the Arsenal Disablity Liaison team on Twitter by clicking here

CLUB RECEIVES CENTRE OF EXCELLENCE AWARD

Arsenal Football Club has been recognised for demonstrating high standards in accessibility and providing a fully-inclusive experience for disabled supporters...for more click here.

Arsenal Audio Programme Service for Blind and Visually Impaired Supporters

All 2015/2016 home Matchday programmes will again be available as an Audio Programme in the form of a free podcast which supporters can download from here a few days after each home game.

REGISTRATION OF CREDIT/DEBIT CARD SERVICE 2015/2016 Registered Disabled Supporters (current Platinum, Gold or Purple Members) can register a debit or credit card number with the Disability Liaison Team. By doing so, supporters will be able to submit their match ticket booking forms by email because; in the payment section they will only need to include the last four digits of their registered credit/debit card along with the CV2 number. Click here to download a debit/credit card registration form. Please note completed registration forms must be returned by post or faxed to 020 7704 4041.

2015/2016 TICKET INFORMATION

Category A Games Allocation Policy 2015/2016 Season
For a Purple Members application to be included in the ballot for a Category A game, they MUST have attended five or more Category B or C games during the calendar year prior to the date of the Category A fixture concerned. This will not affect those people who have only become Registered Disabled Supporters (Purple Members) in the current 2015/16 season for Category A games up until 31st December 2015. After which the above policy will apply.

 
 

 
The Arsenal Foundation Legends Match

Arsenal Legends v Milan Glorie
Emirates Stadium
Saturday 3rd September 2016
Kick-Off: 14:00pm

Arsenal Football Club is to host a Legends’ match at Emirates Stadium on September 3rd September (kick-off at 2pm), with all net proceeds donated to The Arsenal Foundation. 

The match will see the ‘Arsenal Legends’ face ‘Milan Glorie’ in a 90-minute exhibition featuring heroes from both great clubs. 

In what promises to be a truly memorable match, a host of stars from both clubs have already confirmed their intention to play in what will be a star-studded afternoon of football. This includes Thierry Henry, Dennis Bergkamp, Robert Pires, Freddie Ljungberg, Paolo Maldini, Franco Baresi, Filippo Inzaghi and Cafu.

Platinum/Gold (Season Ticket Holders)

We would like to inform all Platinum and Gold Members that season cards will NOT be valid for this match. Therefore should you wish to attend the match you will need to purchase a seat in the stadium. 

Season ticket holders and Purple Members still wanting to apply should Click here for booking form.

General Sale - Tickets are now on  general sale to any disabled supporters until 3.00pm on Monday 29th August 2016 (subject to availability) click here for booking form. Please note that proof of disability will be required.

Please note that the DLT will NOT be accepting any bookings over the phone during Purple Member and General Sale booking periods. Match ticket booking forms will be available to download from this page.   

 

  POSITION     ADULT PRICE       CONCESSION PRICE      
GA    
Corner Upper £15  £7.50
Upper Behind Goal  £15  £7.50
Lower Centre £12.50  £6.25
Lower Wing £12.50  £6.25
Lower Corner £10  £5
Lower Behind Goal £10  £5
 CLUB LEVEL    
 Corner  £22.50  £11.25


Please note that any Platinum or Gold Members who apply after their deadline will not be able to purchase their own season ticket seat. However, subject to availability, you will be able to purchase a ticket in other areas of the stadium.


Blue Badge Parking  will open for bookings on Friday 15th July 2016.  

 

 
2015/16 Disabled Supporters Match day ticket Prices – Members. All prices include a free ticket for an Enabler/Companion 
 
 

2015/16 Prices - PURPLE MEMBERS

  Cat A Cat B Cat C
UPPER TIER      
Corner Upper - Disabled £42  £24.25  £17 
Upper Behind Goal - Disabled £44.75  £26.25  £18 
       
LOWER TIER      
Lower Centre - Disabled £35  £20  £13.75 
Lower Wing - Disabled £32  £18  £12.75 
Lower Corner - Disabled £32  £18  £12.75 
Lower Behind Goal - Disabled £32  £18  £12.75 
Purple JGs in Family Enclosure £24  £10  £10 


 
2014/15 Disabled Supporters Match day ticket Prices – Non-Members.
All prices include a free ticket for an Enabler/Companion

2015/16 Prices - NON-MEMBERS

  Cat A Cat B Cat C
UPPER TIER      
Corner Upper - Disabled £42.50  £24.50  £17 
Upper Behind Goal - Disabled £46  £26.50  £18.50 
       
LOWER TIER      
Lower Centre - Disabled £35.50  £20  £14.25 
Lower Wing - Disabled £32.50  £18.50  £13.25 
Lower Corner - Disabled £32.50  £18.50  £13.25 
Lower Behind Goal - Disabled £32.50  £18.50  £13.25 

Copyright 2016 The Arsenal Football Club plc. Permission to use quotations from this article is granted subject to appropriate credit being given to www.arsenal.com as the source
16 Feb 2015