Emirates Stadium has launched the 600th 'Changing Places' fully accessible disabled toilet. Click here for the full story.
REGISTERED DISABLED SUPPORTERS SCHEME (NEW PURPLE MEMBERSHIP) 2014/2015 SEASON
The Purple Membership Scheme is now closed for the 2014/2015 season and will open for the 2015/2016 season on Wednesday 1st July 2015.
Ticket Transfer: A New Service for Disabled Supporters
The Disabled Supporters Ticket Transfer Service will enable Season Ticket holders who are unable to attend a game to either transfer their season ticket places to another Registered Disabled Supporter (Purple Member) or to a disabled supporter who is not a member. However, in the case of a transfer to a non- member either you or the disabled supporter concerned will have to provide the required proof of disability before the ticket transfer can be made.
Disabled Supporters will be able to use the Ticket Transfer Service via the Disability Liaison Team and NOT online. This is to ensure that (a) the carer/companion seat gets included in the Ticket Transfer and (b) that the disabled supporters concessionary ticket scheme is not abused in any way.
The Ticket Transfer Service will come into operation once a game has sold out and will operate alongside the existing Disabled Supporters Ticket Exchange Scheme. For further information please contact the Disability Liaison Team on 020 7619 5050.
HAPPY TO HELP
The Disabilility Liaison Team would like to remind all supporters with any mobility problems, whether or not you are a Registered Disabled Supporter (Purple Member), that we are always happy to provide advice and information about match day parking and access to the stadium to help make your visit to Emirates Stadium easier. Please call 020 7619 5050 (9.30am to 5.00pm Monday to Friday) or email firstname.lastname@example.org.
CLUB RECEIVES CENTRE OF EXCELLENCE AWARD
Arsenal Audio Programme Service for Blind and Visually Impaired Supporters
All 2014/2015 home Matchday programmes will again be available as an Audio Programme in the form of a free podcast which supporters can download from here a few days after each home game.
- Click here for the Audio Podcast for Swansea
- Click here for the Audio Podcast for Chelsea
- Click here for the Audio Podcast for Liverpool
- Click here for the Audio Podcast for West Ham Utd
- Click here for the Audio Podcast for Everton
REGISTRATION OF CREDIT/DEBIT CARD SERVICE 2014/2015 Registered Disabled Supporters ( current Platinum, Gold or Purple Members) can register a debit or credit card number with the Disability Liaison Team. By doing so, supporters will again be able to submit their match ticket booking forms by email because; in the payment section they will only need to include the last four digits of their registered credit/debit card along with the CV2 number. Click here to download a debit/credit card registration form. Please note completed registration forms must be returned by post or faxed to 020 7704 4041.
2014/2015 TICKET INFORMATION
Category A Games Allocation Policy
For a Purple Members application to be included in the ballot for a Category A game, they MUST have attended five or more Category B or C games during the calendar year prior to the date of the Category A fixture concerned. This will not affect those people who have only become Registered Disabled Supporters (Purple Members) in the current 2014/15 season for Category A games up until 31st December 2014. After which the above policy will apply.
These tickets will be allocated as follows;
Priority 1: Booking period now closed
Priority 2: Booking period now closed
Priority 3 & 4: Booking period now closed
This fixture is now Sold Out
Following a ballot of applications received under priority 3 and 4 payments are currently being procesed for those who were successful. Due to time constraints, no confirmation emails will be sent on this occassion. Please check your bank account or card account to see if payment has been taken.
Following the closure of the Priority 1 & 2 booking periods for season ticket holders, a small number of wheelchair user and enabler places (only) are still available.
The Disability Liason Team will therefore be emailing those Purple Members (wheelchair users only) who have attended 3 or more away games during the last two consecutive seasons from August 26, 2012 to April 11, 2015 (Priority 3), or who have attended a total of 14 home games during the last two consecutive seasons from August 26, 2012 to April 11, 2015 (Priority 4), inviting them to enter a ballot for the remaining wheelchair user and enabler tickets.
Information on Wembley Stadium
· To contact Wembley Stadium's Disability Liaison Officer (DLO) email email@example.com
· Once the date and time of the Final has been confirmed Blue Badge Parking will be available to purchase at a cost of £15.00 per space via www.wembleyofficialparking.com
· Bind & Visually Impaired Supporters audio commentary service. Wembley Stadium operates a free of charge system for personal commentary receivers with either a head –set or a mini-induction loop. These can be used anywhere within the seating bowl and need to be pre-booked by emailing firstname.lastname@example.org
· Wheelchair Accessible Shuttle Bus Service. This is available from Wembley Park Station to Wembley Stadium. For further information and to book a place call 0203 114 7022 or visit www.brentct.org.uk
FA Cup Final Screening: Emirates Stadium Saturday 30th May 2015
The Stadium will open at 3.30pm ahead of the FA Cup Final kick-off at 5.30pm.
· Platinum and Gold members, who have been unsuccessful in applying for the FA Cup Final, can book now by calling the Disability Liaison Team on 020 7619 5050 (9.30am to 5.00pm Monday to Friday). When calling please ensure that you have both your membership numbers and payment details to hand. Seating is unreserved
· Purple Members will be able to apply from 10.00am on Monday 18th May 2015.
As a thank you for your incredible support throughout the 2014/15 season, Arsenal Members will receive a Souvenir Gift* when they arrive at Emirates Stadium.
*Subject to availability, one per person.
VFL Wolfsburg, Villarreal and Olympique Lyonnais coming to Emirates Stadium for pre-season tournament
Corner Upper £14.50
Goal Upper £14.50
Centre Lower £14.50
Wing Lower £14.50
Corner Lower £12.50
Goal Lower £12.50
Club Level Corner £19.50
2014/15 Prices - MEMBERS
|Cat A||Cat B||Cat C|
|Corner Upper - Disabled||£42||£24.25||£17|
|Upper Behind Goal - Disabled||£44.75||£26.25||£18|
|Lower Centre - Disabled||£35||£20||£13.75|
|Lower Wing - Disabled||£32||£18||£12.75|
|Lower Corner - Disabled||£32||£18||£12.75|
|Lower Behind Goal - Disabled||£32||£18||£12.75|
|Purple JGs in Family Enclosure||£24||£10||£10|
2014/15 Prices - NON-MEMBERS
|Cat A||Cat B||Cat C|
|Corner Upper - Disabled||£42.50||£24.50||£17|
|Upper Behind Goal - Disabled||£46||£26.50||£18.50|
|Lower Centre - Disabled||£35.50||£20||£14.25|
|Lower Wing - Disabled||£32.50||£18.50||£13.25|
|Lower Corner - Disabled||£32.50||£18.50||£13.25|
|Lower Behind Goal - Disabled||£32.50||£18.50||£13.25|