How to buy away tickets

When purchasing and attending a competitive Men's First Team away fixture, each individual supporter is awarded an Away Credit. This excludes fixtures played at neutral venues.

Only Gold / Platinum Season Ticket Holders and existing Travel Club members qualify for Away Credits, with Silver and Red Members not being eligible.

Any supporter who fails to collect their ticket when notified by the Club to do so, or acts in any way which contravenes the Away Ticket Terms and Conditions, will be liable in accordance with the Club's sanctions policy regarding away tickets.

Please see here for further details.

As part of our ongoing efforts to ensure away tickets are being used by genuine Arsenal supporters who meet the qualifying eligibility criteria, ticket collections will be in place for a number of tickets at most games.

Supporters who are asked to collect tickets must produce photographic ID to receive their ticket from a pre-assigned collection point at the fixture. Photographs or copies of ID will not be accepted.

If you do not have a form of photographic ID, please contact our Fan Services team in advance of the day of the game.

Supporters attending an away game should carry photo ID as well as their Arsenal Membership pass and should produce this when requested by a representative of Arsenal FC or the hosting club.

Members who purchase concession tickets must have ID showing proof of age relating to the ticket purchase and may be required to produce ID at the turnstiles.

We attempt to dispatch our away tickets as soon as we have sold out our allocation for the fixture.

Most fixtures will be sold out approximately 4 weeks before the game, so tickets will be dispatched shortly after this date.

In some instances, there can be a shorter turnaround for away games (e.g. at the start of the season/cup competitions) and tickets may not be received from the away club until closer to the game.

If this is the case, we will endeavour to send tickets at the earliest opportunity.

Away tickets will either be sent to the Lead Booker, or the Assigned Member, and this will be detailed on the fixture's ticket information page as to which method is in place for a specific fixture.

In certain instances, tickets will be held for individual Assigned Member collections as part of our continued efforts to improve the ticketing experience for our supporters and to ensure all tickets are used by genuine Arsenal supporters.

Any supporter who is required to collect tickets will be notified no later than two weeks before the fixture.

If we do have reasonable suspicion about the use of away tickets, the Club reserves the right to carry out individual spot checks.

Any supporters issued with a spot check will be required to collect their ticket from a designated collection point at the relevant match.

The Club will notify you via email and you will be required to produce an original proof of identity document.

Please see Away Ticket Terms and Conditions for further details.

Away Tickets are not eligible to be refunded, so we advise all supporters to purchase an away ticket only if they are sure they can attend.

Away Ticket Exchange allows eligible away ticket holders to sell their ticket for an away game they cannot attend.

Away tickets can be purchased by a "Qualifying Supporter", who holds the relevant number of Away Credits to be eligible to purchase a ticket for the away fixture when originally sold out. This is subject to change due to availability.

Please check the relevant away ticket information pages.

Supporters can access the Away Ticket Exchange in the same way as the Ticket Exchange facility and will be able to post any tickets that they have manage privileges for.

There will be no fee to use the service and the seller will receive the full ticket value back minus the original booking fees.

For more information, please click here.

Only points acquired over the two previous seasons and the current season count towards your current total of Away Credits.

At the start of the 2026/27 season, any Away Credits accumulated from season 2023/24 were removed.

As per the Away Ticket Usage Information, failure to collect a ticket which you have been notified to collect, or any misuse of the Away Ticket, may result in the deduction of Away Credits and/or subsequent further sanctions in accordance with the Club’s sanction policy on Away Credits.

We are also working with other clubs in relation to scanned ticket data and if we are notified by the host club regarding any unused tickets, we will remove the Away Credit in this instance also.

This would not count towards the sanctions detailed in the link above.

Most fixtures sell out at the higher points booking periods, due to the limited number of away tickets the Club receives.

For cup fixtures, we receive a larger away ticket allocation than for Premier League fixtures and these are the best opportunity, where possible, for supporters to build up Away Credits.

Below is a list of fixtures from the 2017/18 season to the present day of away fixtures that have sold out to Platinum, Gold and Travel Club members with zero Away Credits:

2017/18
BATE Borisov – Europa League
Red Star Belgrade – Europa League
Nottingham Forest – FA Cup
Östersunds FK – Europa League
AC Milan – Europa League
CSKA Moscow – Europa League
Atletico Madrid – Europa League
Leicester City – Premier League

2018/19
Qarabag FK – Europa League
Sporting Lisbon – Europa League
Vorskla Poltava – Europa League
Blackpool – FA Cup
BATE Borisov – Europa League
Napoli – Europa League

2019/20
Frankfurt – Europa League
Liverpool – Carabao Cup
Vitoria – Europa League
Olympiacos – Europa League

2020/21
All matches played behind closed doors.

2021/22
West Bromwich Albion – Carabao Cup
Manchester City – Premier League
Nottingham Forest – FA Cup
Liverpool – Carabao Cup

2022/23
FC Zurich – Europa League
Manchester City – FA Cup
Sporting CP – Europa League

2024/25
Atalanta – Champions League
Inter Milan – Champions League
Preston North End – Carabao Cup
Sporting CP – Champions League
Newcastle United – Carabao Cup
PSV Eindhoven – Champions League
Real Madrid – Champions League

2025/26
Athletic Club – Champions League
Inter Milan – Champions League
Bayer Leverkusen – Champions League
Southampton – FA Cup
Sporting CP – Champions League
Atletico Madrid – Champions League

Please keep an eye on away fixture booking information here.

If you have not received your ticket, or have misplaced your ticket, for any away fixture, you should contact the Supporter Services team on the last working day prior to the fixture.

Please call +44 (0)30 7619 5000. Lines are open Monday to Friday, 10:00 - 16:00 (excluding Bank Holidays).

A duplicate away ticket will be arranged for collection at the away stadium on the day of the fixture.

Please ensure you take photographic ID as this will be required to collect your ticket.

Access for Away Tickets is extremely limited, due to the smaller allocation we receive for Premier League fixtures.

This allocation has several determining factors (visiting stadia, segregation, allocation provided) that do not allow us to have a consistent number of tickets per fixture.

If we reach the booking periods available to Silver/Red Members, we will advertise this on the specific fixture's ticket information page.

We encourage all Silver/Red Members to continue to monitor the ticket information pages, as ticket availability can change depending on the previous booking periods and tickets purchased by Gold / Platinum Season Ticket Holders & Travel Club Members.

We have appointed Corporate Travel Management (CTM) as our supporter travel provider.

When away coach travel is available, this will be added to the ticket information page.

Arsenal FC Travel Escorts will be on board coaches to ensure all supporters have a fantastic away day experience.

For all information surrounding away travel, please click here.