Ticket News

Disabled Supporter Information RC Lens (A)

Lens stadium

RC Lens v Arsenal 
Stade Bollaert-Delelis
UEFA Champions League
Tuesday 3rd October 2023 
Kick Off: 21:00 CET

We have received an allocation of tickets for disabled supporters for this fixture.

Please note, we have SOLD OUT of all ambulant disabled seating for this fixture and have limited wheelchair user seating available

Ticket Distribution

All tickets for this fixture will be physical. As part of our ongoing efforts to ensure away tickets are being used by genuine Arsenal supporters with the qualifying eligibility criteria, there will be a higher number of tickets held for collection for this fixture. 

Physical photo ID must be presented by those collecting tickets on the day of the fixture. ID must match the name on the booking and photographs of ID are not valid.

These tickets will be collectable from the Visitor Ticketing Centre which is located behind the away turnstiles, next to the Lepagnot stand. Supporters required to collect will be contacted by email in advance of the fixture.

All remaining tickets for this fixture will be posted to the assigned Member - if you are a lead booker, please ensure you are assigning tickets to the attending supporter.

IMPORTANT: Away Tickets must be used by the member assigned to the booking and cannot be passed to another individual.

Allocation Information  
Wheelchair Users 15 pairs and Ambulant Disabled seating 10 pairs. These will be located in the visiting fan's area (Level 0.7) in the Trannin stand of the stadium.
Disability Access Ticket Prices 
Wheelchair Users and Ambulant Disabled 

Age Category   Accessibility Price *
Disability Access (No Concessions for age)   30 Euros (£25.70)

Tickets for disabled supporters will be priced at the relevant age category and will include a complimentary personal assistant ticket, subject to eligibility.


Currently, there are no scheduled trains from Lens post-match and there is limited accommodation in the town. Therefore, we advise supporters to consider their travel options before booking their tickets. We have made enquiries regarding travel options for our supporters and any updates will be posted to this page.

Travelling supporters should be aware that no bags of any kind are permitted into the stadium and Stade Bollaert-Delelis also prohibits the following items:

  • Smoke or Pyrotechnic devices and articles
  • Drinks in cans and bottles
  • Rigid flagpoles
  • Professional cameras

Cash and credit cards are accepted in the stadium, with a visitors’ area open for refreshments. There will also be bars selling alcohol and food stalls at the stadium.

Parking is available for supporters who are travelling by car or coach to the stadium, with a large free car park in use for Arsenal supporters. Access to this is from “Rue des Tulipes” and then the “Rue des Cytises”.

Booking Information

We have SOLD OUT of all ambulant disabled seating for this fixture and have limited wheelchair user seating available.

Priority booking Period No.1 (PB:1) Closed

Priority booking Period No.2 (PB:2) Closed

Priority booking Period No.3 (PB:3) Closed

Priority booking Period No.4 (PB:3)
Tickets will go on sale on Thursday 21st September at 1200 Midday to all current disabled Red (Disability Access) members (wheelchair users only) with less than 15 Away points. (All tickets are subject to availability)

To book tickets please call 0207 619 5000. Please be aware that the phone line can be busy at times so you may be held in a queue. Deaf supporters, who use British Sign Language (BSL), can contact the Disability Liaison Team by using SignVideo BSL Interpreter service.

For further access information please follow link here to CAFÉ’s website

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