Supporters are reminded not to purchase tickets on the secondary market or through any unknown source.
Several companies and individuals do advertise on the internet claiming to provide official Arsenal tickets. However, Arsenal Football Club tickets are only available through the channels outlined on Arsenal.com.
We would like to stress to all supporters that the unauthorised sale or disposal of football tickets is a criminal offence under section 166 of the Criminal Justice and Public Order Act 1994, as amended by the Violent Crime Reduction Act 2006.
We have taken advice from the Met Police, who suggest that anyone living in the UK who has fallen victim to purchasing counterfeit tickets should report this via the non-emergency telephone line 101 or to a local Police station. The website www.actionfraud.police.uk can also be used to report incidents, this can be used by people living outside the UK.
If you are in any doubt as to whether a ticket vendor is legitimate, please contact the Arsenal switchboard on 020 7619 5003 (open Monday to Friday 0900 to 1700, except Bank Holidays) or email email@example.com.
All Arsenal supporters are reminded that the Ticket Exchange and Ticket Transfer services are in place for fans registered with the club’s membership scheme, to provide a secure and convenient service for supporters wishing to resell their season tickets to fellow members. The club hopes that this service will assist in its objective of eradicating the unauthorised and illegal sale of tickets through touts. Supporters can find out more information about the two services by visiting www.arsenal.com/ticketexchange.
Copyright 2023 The Arsenal Football Club Limited. Permission to use quotations from this article is granted subject to appropriate credit being given to www.arsenal.com as the source.