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Important Information: Arsenal v Chelsea  

Our matches haven’t been the same without you and we look forward to welcoming you to Emirates Stadium on Sunday for our first home game of the 2021/22 Premier League season. 

Our game against Chelsea is set to be our biggest attendance since the start of the pandemic. A lot has changed since we last opened our doors for a full capacity fixture, so we would like to explain what this means for you. 
 
We strongly recommend that all supporters arrive a minimum of 90 minutes before kick-off to avoid queues and delays entering the stadium.  

We’re pleased to be able to offer all supporters a buy one, get one free offer on Camden Town Brewery beers inside the stadium up to one hour before kick-off. 

We thank you in advance for your patience and understanding. 

Entry and kick off times 

  • Club and Box Level opens at 14:00 
  • General Admission opens at 14:30  
  • Kick-off at 16:30 

Ticket information
We apologise to our supporters who received their new membership cards late and to the small minority who may not have received them yet.  

Season Ticket Holders...
All season ticket holders should have received their new My Arsenal Rewards card and their digital pass which has been sent by email. Both can be used to enter the stadium. The digital pass can be added to the Apple or Google Pay wallet on your Smartphone device. Please click here to read our how-to-guide on using a digital pass to access Emirates Stadium.  

Please note, you only need to activate your card My Arsenal Rewards card via the Arsenal Official app if you intend to use the pre-payment functionality. You do not need to take any action if you only intend to use your card to access Emirates Stadium. 

To avoid delays if using your digital pass for Sunday's game:

1. Get your digital pass ready before you arrive at the turnstile
2. Hold your pass up to the contactless sticker on the turnstile reader
3. Enter!

Arsenal Members...
If you’ve received a new My Arsenal Rewards card and a digital pass, you can use either of these to access the stadium. If you haven’t yet received a new card, you should use the digital pass that has been emailed to you. 

As with season ticket holders, Arsenal Members only need to activate their My Arsenal Rewards card via the Arsenal Official app if they intend to use the pre-payment functionality. You do not need to take any action if you only intend to use your card to access Emirates Stadium. 

For returning Arsenal Members based overseas and Junior Gunners… 
You should continue to use your existing Arsenal membership card.  

COVID-19
As part of our efforts to prepare fans for potential future entry procedures, on arrival to the stadium fans aged 18 and over may be asked if they have COVID-19 certification that shows proof of double vaccination or a negative test. However, under the current guidance, demonstrating COVID certification is not mandatory and is not currently a condition of entry to the stadium.  

Please click here for more information about how to provide proof of COVID status and here to read our current FAQs on COVID certification.  

Supporters will be asked to wear a face covering in confined spaces such as toilets and bar areas. 

Bag Policy 
Please do not bring any bags unless necessary.  

If you do need to bring a small bag, please note only bags that are smaller than A5 (21cm x 15 cm x 10cm) or clear are allowed into the stadium.  

Large bags or suitcases (including cabin bags), laptop bags and rucksacks will not be permitted. 

Code of Conduct  
All fans must adhere to our updated Code of Conduct; please take your time to read this information carefully.  
 
On the day of the game, our telephone lines will open at 10am for any queries relating to the matchday. If you haven’t received a card, digital pass or Ticketfast PDF ticket for the game please call us on +44 (0) 20 7619 5003. 

As ever, we appreciate your support and understanding, and we look forward to welcoming you back home on Sunday. 

We hope you enjoy the game. Come on you Gunners!  
 
Arsenal Football Club 

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