The Club

Digital Ticketing Drinks Voucher T&Cs

These terms and conditions (“Terms and Conditions”) set out the basis on which you can claim your complimentary drinks voucher at the Arsenal v Wolverhampton Wanderers Premier League fixture at Emirates Stadium on 28 May 2023 (the “Wolves Fixture”) (the “Promotion”).

By entering the Promotion, you accept these Terms and Conditions in full. If you do not accept these Terms and Conditions, you should not enter the Promotion and you will not be eligible to earn the reward. Entry is by downloading your Arsenal Football Club digital pass for the Wolves Fixture (the “Digital Pass”) to your smartphone’s digital wallet only.

  1. PROMOTION PERIOD: The start date for entries is when the promotion email is 27 May 2023 (“Start Date”). The closing date for entries is 28 May 2023 at 15:45 (UK time) (“Closing Date”). Entries received after the Closing Date will not be entered into the Promotion.

  2. TO ENTER: To enter the Promotion, you need to download your Digital Pass to your smartphone’s digital wallet by no later than the Closing Date and scan your Digital Pass to enter Emirates Stadium for the Wolves Fixture.

  3. ELIGIBILITY: Entry is open to individuals holding a valid 2022/23 season ticket membership with Arsenal Football Club (Gold, Platinum or The Avenell Club) only.  Only one entry per person is allowed.

  4. If entrants are under 18, consent from a parent or guardian must be obtained prior to entry and the parent or guardian must agree to these Terms and Conditions in full. Entrants may be required to supply a completed parental/legal guardian consent form in accordance with Arsenal’s directions in order to claim their reward.

  5. Employees of The Arsenal Football Club Limited (company number 109244) (“Arsenal”) or members of their immediate families are not eligible to enter the Promotion.

  6. Entry is by downloading your Digital Pass to your smartphone’s digital wallet and scanning your Digital Pass to enter Emirates Stadium for the Wolves Fixture only. No purchase is required to enter but you will require email and internet access to enter the Promotion. No refund may be claimed for any expenses incurred relating to the use of an email account or internet connection for the purpose of entering the Promotion.

  7. REWARD: Successful entrants will be entitled to claim a complimentary drinks voucher which can be redeemed at Emirates Stadium during the Wolves Fixture (the “Reward”). The Reward does not include any personal expenditure in attending the Wolves Fixture, including (but not limited to) transport costs and other incidental costs related to attending Emirates Stadium.

  8. The Reward must be collected by the entrant from Emirates Stadium by showing their Digital Pass at a voucher collection point. The Reward must be collected before the Closing Date. One (1) Reward per entrant only. Entrants will not be permitted to collect a Reward on behalf of another entrant.

  9. The Reward may be redeemed for a complimentary drink at any time after collection of the Reward but before 16:30 (UK time) on 28 May 2023. The Reward may be redeemed against one (1) of the following drinks: a pint of draught beer; a 175ml glass of house wine; or a soft drink (excluding Prime Hydration products). Entrants under 18 may redeem the Reward against a soft drink only. Entrants may be asked for proof of identification and/or age (at Arsenal’s discretion) when redeeming the Reward as a condition of its redemption. The Reward may only be redeemed at the Wolves Fixture and will not be accepted at any future Arsenal fixture(s). The Reward will expire on 28 May 2023 at 23:59 (UK time) and will hold no value or worth after this time, irrespective of whether the Reward has been redeemed.

  10. Arsenal reserves the right to substitute the Reward(s) (or any part of it/them) for a prize or prizes of equivalent or greater monetary value if this is necessary for reasons beyond its control.  There is no cash alternative to the Reward (or any part of them) and unless agreed otherwise in writing the Reward is non-refundable and non-transferable. All costs and expenses not included within the Reward are the responsibility of the winner(s).

  11. Third party terms and conditions apply to parts of the Reward where applicable.

  12. PERSONAL DATA: Arsenal will use entrants’ personal details for the purposes of administering the Promotion and awarding the Reward.  More information about how Arsenal handles personal data is available at

  13. OTHER IMPORTANT INFORMATION: Entries must not be submitted through agents or third parties. No responsibility can be accepted for lost, delayed or incomplete entries, or for electronic entries or winning notifications that are not received or delivered (for any reason including as a consequence of communication or network failures). Any such entries will be deemed void.

  14. Arsenal reserves the right to withdraw or amend the Promotion or these Terms and Conditions if circumstances outside its reasonable control make this unavoidable.

  15. Entries must be strictly in accordance with these Terms and Conditions. Any entry not in strict accordance with these Terms and Conditions will be deemed to be invalid and the Reward will not be awarded in respect of such entry. Arsenal reserves the right to verify the eligibility of any entrant and to exclude any entries which it believes to be invalid or in breach of these Terms and Conditions.

  16. Arsenal’s decision is final in all matters relating to the Promotion (including the Reward) and no correspondence will be entered into.

  17. Except in respect of death or personal injury resulting from any negligence of Arsenal, to the maximum extent permitted by law, neither Arsenal nor any of its officers, employees or agents shall be responsible for (whether in tort, contract or otherwise):

      1. any loss, damage or injury to you and/or any third party or to any property belonging to you or any third party in connection with the Promotion and/or the Reward (including the winner’s receipt or use of the same), resulting from any cause whatsoever; or

      2. any loss of profit, loss of use, loss of opportunity or any indirect, economic or consequential losses whatsoever and howsoever caused.

  18. GOVERNING LAW AND JURISDICTION: Please note that these Terms and Conditions are governed by English law. This means that your entry into the Promotion and any dispute or claim arising out of or in connection with it will be governed by English law. You and Arsenal both agree that the courts of England and Wales will have non-exclusive jurisdiction in connection with any such dispute or claim.

  19. SPIRIT OF THE COMPETITION: If you attempt to compromise the integrity or proper operation of the Promotion by cheating or committing fraud in any way, Arsenal reserves the right to render your entry invalid, seek damages from you and ban you from participating in any of their future competitions.

  20. CONTACT: If you have any questions about the Promotion, please write to Venue Department, The Arsenal Football Club Limited, Highbury House, 75 Drayton Park, London N5 1BU.

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