Arsenal Women Hospitality Survey Prize Draw Terms and Conditions
These terms and conditions (“Terms and Conditions”) set out the basis on which you can participate in the Arsenal Women Hospitality Survey Prize Draw (the “Prize Draw”).
By entering the Prize Draw, you accept these Terms and Conditions in full. If you do not accept these Terms and Conditions, you should not enter the Prize Draw and you will not be eligible to win the prize. Entry is by completing and submitting the Arsenal Women Hospitality Survey sent to attendees of the Arsenal Women v Leicester City Women game on 25 April 2024 (the “Survey”).
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PRIZE DRAW PERIOD: The start date for entries is Thursday 25 April 2024 at 9:00am (UK time) (“Start Date”). The closing date for entries is Thursday 2 May 2024 at 23:59 (UK time) (“Closing Date”). Entries received after the Closing Date will not be entered into the Prize Draw.
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TO ENTER: To enter the Prize Draw, you need to complete complete all required fields of the Survey, submit the Survey in accordance with its instructions and select when prompted in the Survey to confirm that you wish to be entered into the Prize Draw. Only correctly submitted entries received before the Closing Date shall be entered into the Prize Draw.
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ELIGIBILITY: Entry is open to any person over 18 who purchased hospitality for, and attended, the Arsenal Women vs Leicester City Women WSL game at the Emirates Stadium on Sunday 21 April 2024 provided such person is a UK resident. Only one entry per person is allowed. If any entry is not received by Arsenal as a result of: (i) user error; (ii) an error or flaw in the service and/or platform provided by the Survey platform provider (for example, SurveyMonkey); or (iii) any other reason outside of Arsenal’s absolute control, then such entries shall not be entered into the Prize Draw and will not be eligible to win the Prize.
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Employees of The Arsenal Football Club Limited (company number 109244) (“Arsenal”), or members of their immediate families are not eligible to enter the Prize Draw.
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Entry is by submission of the Survey only. No purchase is required to enter but you will require email and internet access to enter the Prize Draw. No refund may be claimed for any expenses incurred relating to the use of an email account or internet connection for the purpose of entering the Prize Draw.
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PRIZE: Two (2) Women’s Super Lounge hospitality tickets for any Women’s Super League game to be played at the Emirates Stadium during the 2024/25 season (further details of the sort of thing that is included in a Women’s Super Lounge hospitality ticket package can be found at https://hospitality.arsenal.com/arsenal-vip-hospitality-packages/womens-super-lounge) (the “Prize”). The Prize is non-transferable, and no cash alternative will be offered. The Prize does not include personal expenditure, transport costs and other incidental costs other than those specifically included.
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Arsenal’s other terms and conditions at shall apply to the Prize, including those at https://www.arsenal.com/ticket-membership-terms.
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The Promoter reserves the right to substitute the Prize (or any part of it/them) for a prize or prizes of equivalent or greater monetary value if this is necessary for reasons beyond its control. There is no cash alternative to the Prize (or any part of them) and unless agreed otherwise in writing the Prize is non-refundable and non-transferable. All costs and expenses not included within the Prize are the responsibility of the winner(s).
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Third party terms and conditions apply to parts of the Prize where applicable.
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SELECTION OF WINNER: The winner will be picked at random from all eligible entries received between the Start Date and the Closing Date.
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The winner will be contacted using the contact details provided on entry within seventy-two (72) hours of the Closing Date. If the winner cannot be contacted or does not respond to confirm details for delivery of the Prize within 14 days, an alternative winner will be selected at random from the remaining eligible and correct entries.
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Following the release of the WSL fixture list for the 2024/25 season, it will be the responsibility of the winner to contact Arsenal in order to select the game at which he/she wishes to redeem the Prize against. The provision of the Prize in respect of such game is subject to availability (at Arsenal’s sole discretion) at the time Arsenal receives the selection. If there is no availability for the requested game, the winner shall be entitled to select an alternative game. It is the winner’s sole responsibility to ensure that the game is selected, and that the Prize is redeemed prior to the end of the 2024/25 season. Unless otherwise notified by Arsenal, the Prize will be delivered approximately one (1) week before the date of the relevant game provided that Arsenal has been provided with written confirmation of the necessary contact details of the winner.
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PUBLICITY AND PERSONAL DATA The winner agrees to take part in reasonable publicity relating to the Prize Draw and the Arsenal may use the winner's name and image and his/her comments relating to the Prize Draw and/or the Prize for future promotional, marketing and publicity purposes in any media worldwide without notice and without any fee being paid.
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Details of the winner’s name and county will be available on request for one month after the Closing Date by writing to Arsenal (including providing a stamped self-addressed envelope and stating the name and closing date of the Prize Draw) at the address set out below.
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Arsenal will use entrants’ personal details for the purposes of administering the Prize Draw and awarding the Prize. Arsenal will use data provided as part of the Survey for the purpose of aggregating and anonymising it along with other customer feedback to be used solely for improving its hospitality experiences. More information about how Arsenal handles personal data is available at www.arsenal.com/privacy-policy.
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OTHER IMPORTANT INFORMATION: Entries must not be submitted through agents or third parties. No responsibility can be accepted for lost, delayed or incomplete entries, or for electronic entries or winning notifications that are not received or delivered (for any reason including as a consequence of communication or network failures). Any such entries will be deemed void.
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Arsenal reserves the right to withdraw or amend the Prize Draw or these Terms and Conditions if circumstances outside its reasonable control make this unavoidable.
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Entries must be strictly in accordance with these Terms and Conditions. Any entry not in strict accordance with these Terms and Conditions will be deemed to be invalid and the Prize will not be awarded in respect of such entry. Arsenal reserves the right to verify the eligibility of any entrant and to exclude any entries which it believes to be invalid or in breach of these Terms and Conditions.
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Arsenal’s decision is final in all matters relating to the Prize Draw (including the Prize) and no correspondence will be entered into.
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Except in respect of death or personal injury resulting from any negligence of Arsenal, to the maximum extent permitted by law, neither Arsenal nor any of its officers, employees or agents shall be responsible for (whether in tort, contract or otherwise).
- any loss, damage or injury to you and/or any third party or to any property belonging to you or any third party in connection with the Prize Draw and/or the Prize (including the winner’s receipt or use of the same), resulting from any cause whatsoever; or
- any loss of profit, loss of use, loss of opportunity or any indirect, economic or consequential losses whatsoever and howsoever caused.
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GOVERNING LAW AND JURISDICTION: Please note that these Terms and Conditions are governed by English law. This means that your entry into the Prize Draw and any dispute or claim arising out of or in connection with it will be governed by English law. You and Arsenal both agree that the courts of England and Wales will have non-exclusive jurisdiction in connection with any such dispute or claim.
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SPIRIT OF THE PRIZE DRAW: If you attempt to compromise the integrity or proper operation of the Prize Draw by cheating or committing fraud in any way, Arsenal reserve the right to render your entry invalid, seek damages from you and ban you from participating in any of their future competitions.
- CONTACT: If you have any questions about the Prize Draw, please write to Membership Rewards, Marketing Department, The Arsenal Football Club Limited, Highbury House, 75 Drayton Park, London N5 1BU.
Copyright 2024 The Arsenal Football Club Limited. Permission to use quotations from this article is granted subject to appropriate credit being given to www.arsenal.com as the source.