When will my Membership Pack arrive?
Can an adult purchase a ticket with a Cannon Member?
When can i purchase tickets?
You'll receive ticket updates sent to your email address if you've opted in to receive our communications. These may look slightly different from standard Cannon communications as they are for all relevant members.
Can I sell my tickets on?
Can I cancel a ticket I have purchased via Ticket Exchange?
I have not received email confirmation for a booking I have made
I don't receive the email newsletters - how do I sign up?
Why has the process from Cannon to Silver Membership been changed?
The number of Silver Memberships available is capped. Spaces within this level of Membership only become available when a current Member decides not to renew the following season. This means limited Memberships are available.
Cannon Members which have joined from Junior Gunners will retain their place on the Silver Membership Waiting List, they joined the scheme alongside Red Members, ensuring that the Silver Waiting List scheme is fair to all Members with no Membership level receiving priority. New Cannon Members which have not joined the scheme from Junior Gunners will be allocated a place on the Silver Membership Waiting List as a new Member.
Also, we are aware that historically the ad hoc practice of progressing to Silver Membership following Cannon has been abused by ticket touts which is unfair to all.
The Club values all supporters’ commitment to the Club and the Membership scheme. The Club believes this is the fairest way to ensure that all supporters are rewarded for their longevity as an official Member of The Arsenal.
Those Members who join at a young age will continue to be rewarded ahead of those joining the Membership scheme at an older age due to the number of years on the waiting list they will accrue as a Junior Gunner or Cannon Member.
Will I be offered a Silver Membership before the end of Cannon?
You will be offered Silver Membership at the end of Cannon depending on your place on the waiting list and availability. You will not be offered Silver Membership prior to the end of Cannon.
What happens if I do not get offered a Silver Membership at the end of Cannon?
Red Membership offers the same great benefits as Silver Membership. The only difference is the ticket purchasing window. Red Members can purchase one month (instead of two months) prior to a fixture and there are a minimum of 3,500 tickets available for every Premier League home match.