Ticket News

Emirates Cup - Ticket Info - SOLD OUT

Emirates Cup 2013

EMIRATES CUP 2013 TICKET DETAILS:

Saturday 3rd August 2013 - SOLD OUT
Galatasaray vs FC Porto (2pm)
Arsenal vs Napoli (4:20pm)

Sunday 4th August 2013 - SOLD OUT
Napoli vs FC Porto (2pm)
Arsenal vs Galatasaray (4:20pm)

We would like to announce that we are offering a limited number of family ticket offers for the Emirates Cup. 

Tickets are available as follows:

(PB:5) GENERAL SALE

Tickets for both days are now on general sale via two options until further notice. (Booking fees will apply). (subject to availability).

1. Online Bookings only via Ticket-Fast  Click here (Print at home ticket)

2. Telephone Booking by calling 0844 277 3625 or if calling from overseas please call  +44207 649 9003. Please note that booking fees will apply (A maximum of 10 tickets can be purchased in one transaction).

The Arsenal TicketFast facility provides a convenient and secure way of receiving your tickets without waiting for a postal service delivery, by providing supporters the ability to print tickets anytime, anywhere. Each TicketFast ticket will be printed with a unique encrypted barcode, which upon presentation at the turnstile will allow entry.

For more information on the TicketFast print at home facility please see the FAQ’s listed below.

TicketFast FAQ’s
Q. How does TicketFast work?
A. Once the Ticketfast service is enabled simply purchase your ticket(s) and shortly after you will receive your Print at Home ticket. 
 
Q. Which email from the Club contains my TicketFast tickets? 
A. After successfully purchasing your tickets during the advertised Ticketfast sale period, you will be sent two emails. The first is your order confirmation email. This email only confirms your order and may not be used for entry into the event. Shortly after, you will receive a second email containing your TicketFast ticket(s) as a PDF attachment. You must open the attachment and print out the ticket(s) for entry into the event.

Q. Do I need any special hardware or software to use Arsenal TicketFast?
A. You probably already have what you need, which is...
A  Printer - Any ink-jet or laser printer (colour or black & white with a resolution of 300 dpi or more) is able to print tickets. Use A4 plain white paper for best results. (If you are unsure of your printer's resolution/dpi, check the printer manual)
 Adobe Acrobat Reader 5.0 or higher. 

Q. Will this ticket be accepted for entry to the Emirates Stadium?
A. Yes. The ticket that comes out of your printer is a valid, legitimate ticket.
Make sure you keep it in a safe place and protect it just like you would any other ticket!

Q. What if I print more than one copy of my ticket or a photocopy is made?
A. Only the first scan of the barcode on your ticket will be allowed entry.
Make sure you keep it in a safe place and protect it just like you would any other ticket! If more than one copy were to arrive, the barcode scanner within the turnstile will alert the stewards that the ticket has already been used to access the stadium. 

Q. What if I cannot print my tickets?
A. Check to make sure you have Adobe Acrobat Reader 5.0 <https://www.adobe.com/products/acrobat/readstep2.html> or higher.
Make sure your printer is on and the cables are connected to your computer.
Make sure your printer has enough memory available, try closing any unnecessary programs.

Q. What if I did not receive my confirmation email?
A. If you did not receive your confirmation email, please telephone the Arsenal Contact Centre on 020 7619 5000. 
Q. What if my tickets are stolen?
A. Telephone the Arsenal Contact Centre on 020 7619 5000

Q. What if the background for my tickets prints but not the ticket information ie: event, seats?
A. Try this:
Open the .pdf file in Adobe Acrobat Reader.
Select File and Print from the top menu.
In the printer window check the box that states "Print As Image", then click OK.
 
Terms and Conditions

TicketFast tickets are subject to the Home Match Terms and Conditions and Ground Regulations of Arsenal Football Club.
Please ensure that you print your ticket(s) before you travel to an event at Emirates Stadium.
 
The supporter booking the tickets will receive all the tickets booked in one email with a PDF attachment, therefore please ensure that your email address is correct prior to booking tickets.
 
Each TicketFast ticket must be printed out
 
Only print one copy of each ticket - any duplicate copies will be invalid and will not be allowed entry via the Access Control System.
 
Please keep your TicketFast ticket safe and secure, any torn or damaged TicketFast tickets might be rejected by the Access Control system.
 
Any additional attempts to use a TicketFast ticket which has already been permitted entry to the stadium will be refused entry, even if proof can be provided that the refusal is against the original purchaser and not the person who has already gained admittance to the stadium. Therefore, it is imperative that the person booking the tickets ensures that tickets are sent to the rightful recipients and that the rightful recipients are made aware that any attempts of duplication or fraudulent use will result in all tickets under that confirmation number to be invalidated

Important Information

Please note that any overseas bookings completed after 12noon on Wednesday 17th July 2013 onwards will not be sent out. The tickets will be held for collection at the Arsenal South West Kiosk on podium level opposite turnstile S from 11am on both the Saturday 3rd August and Sunday 4th August 2013.

 Current membership cards for the 2012/13 season will be activated for any tickets purchased during the members sale periods for the Emirates Cup 2013.

*Please note that paper tickets will be sent to any supporter that purchases tickets after 11:00am on Friday 14th June 2013 for the Emirates Cup*.

Paper tickets purchased through the General sale period will be dispatched to the lead client’s registered address . In the unlikely event that members do not receive their tickets, please contact the Box Office on 0207 619 5000 from Thursday 01st August 2013 (option 1 for ticketing). The lines are open Monday – Friday 09.30 to 17.00.

Please note that online and telephone bookings close between 12am – 4am on a daily basis.

We apologise for any inconvenience this may cause. 

Emirates Cup - Day 1&2

    Adult Concessions
GA Centre Upper £35 £17
GA Centre Upper Back  £29  £14 
GA Next to Centre Upper  £35  £17 
GA  Next to Centre Upper Back  £29  £14 
GA  Wing Upper  £29  £14 
GA  Wing Upper Back  £29  £14 
GA  Corner Upper  £29  £14 
       
GA  Goal Upper  £29  £14 
GA  Goal Upper Back  £29  £14 
       
GA  Centre Lower  £29  £14 
GA  Wing Lower  £29  £14 
GA  Corner Lower  £25  £12 
GA  Goal Lower  £25  £12 

Family Ticket Offers - This offer is only available on-line (Limited availability)

Upper Tier at £35  
1 Adult 1 Concession (O65 or U16) £45
1 Adult 2 Concessions (O65 or U16) £60
2 Adults 1 Concession (O65 or U16) £75
2 Adults 2 Concessions (O65 or U16) £88
2 Adults 3 Concessions (O65 or U16) £101
   
Upper Tier/Lower Tier at £29  
1 Adult 1 Concession (O65 or U16) £38
1 Adult 2 Concessions (O65 or U16) £49
2 Adults 1 Concession (O65 or U16) £62
2 Adults 2 Concessions (O65 or U16) £73
2 Adults 3 Concessions (O65 or U16) £84
2 Adults 4 Concessions (O65 or U16) £94
   
Lower Tier at £25  
1 Adult 1 Concession (O65 or U16) £32
1 Adult 2 Concessions (O65 or U16) £42
2 Adults 1 Concession (O65 or U16) £53
2 Adults 2 Concessions (O65 or U16) £63
2 Adults 3 Concessions (O65 or U16) £72
2 Adults 4 Concessions (O65 or U16) £81

Disabled supporter’s GA places are discounted on full match price and including a free place for an accompanying carer/companion.

Platinum (Club Level) and Gold (GA Season Ticket)
We would like to inform all Platinum and Gold Members that season cards will NOT be valid for the Emirates Cup. If you wish to attend one or both days of the tournament you will need to purchase a seat for each individual day.

Credit Cards
Arsenal Football Club accepts the following credit/debit cards: MasterCard, Visa, Delta, Switch/Maestro.

In Person
North Bridge Box Office opening times for personal callers. The Arsenal North Bridge Box Office is next to the All Arsenal shop on Drayton Park. Saturday/Sunday 10am — 4pm.( In the event that a home Arsenal fixture is moved to a Sunday, the Box Office will not be open on the Saturday prior to the match.

Disabled Supporters
Existing Season ticket holders (Platinum and Gold Members) who wish to apply for their own seat/wheelchair place should apply by completing and returning a match ticket booking form no later than 4pm on Monday 10th June 2013. After this date any unsold places will be made available as below.

Match ticket booking forms can be obtained by three methods:

Online: By visiting arsenal.com (Click on heading ‘Club’ to access Disabled Supporters Information page via drop down list)

Email: By contacting disability@arsenal.co.uk

Telephone: By calling 020 7619 5050

Please note that any Gold Members who apply after this deadline will not be able to purchase their own season ticket seat. However, subject to availability, you will be able to purchase a ticket in other areas of the stadium. Any Disabled Supporter who has previously registered with the Club (Purple Members) can apply for any remaining tickets no later than Monday 29th July 2013 5pm. Subject to availability

Concessionary ticket prices are as follows and includes a free place for an accompanying carer/companion

Corner Upper £14.50
Goal Upper £14.50
Centre Lower £14.50
Wing Lower £14.50
Corner Lower £12.50
Goal Lower £12.50
Club Level Corner £19.50

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Important Information

Please note that any overseas bookings completed after 12noon on Wednesday 17th July 2013 onwards will not be sent out. The tickets will be held for collection at the Arsenal South West Kiosk on podium level opposite turnstile S from 11am on both the Saturday 3rd August and Sunday 4th August 2013.

Current membership cards for the 2012/13 season will be activated for any tickets purchased during the members sale periods for the Emirates Cup 2013. *Please note that paper tickets will be sent to any supporter that purchases tickets after 11:00am on Friday 14th June 2013 for the Emirates Cup*.

Paper tickets purchased through the General sale period will be dispatched to the lead client’s registered address . In the unlikely event that members do not receive their tickets, please contact the Box Office on 0207 619 5000 from Thursday 01st August 2013 (option 1 for ticketing). The lines are open Monday – Friday 09.30 to 17.00.

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Creation Date: 06/21/2013
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