- I purchased tickets on General Sale and was informed that I would receive them through the post, they have not arrived. What should I do?
For UK based addresses;
Tickets are produced in batches and dispatched in batches. Sometimes, tickets are not dispatched until 4-5 days before a game. In the unlikely event that you have not received your tickets by the day before the game, then please contact the Arsenal Box Office on 0207 619 5000 (option 1 for ticketing, then option 4 to speak to a member of staff) who will arrange a reprint of your tickets which can then be collected on the evening of the game. The lines are open Mon to Fri 9.30 to 5.
For non UK based addresses:
Please revisit the Arsenal Ticket Information page and select the relevant game. For each game you will be advised on whether your tickets have been dispatched to your home address or whether your tickets have been dispatched to the Emirates stadium for collection on the evening of the game.
- How can I purchase a home match ticket?
All tickets for home games are sold to Arsenal members. Details on the membership schemes can be found at www.arsenal.com/membership.
- How can I purchase an away match ticket?
Away match tickets are sold to Away Scheme / Gold / Platinum and Travel Club members on a priority based system. Should any remain, tickets will go on sale to Silver and Red members before a general sale. For match ticket information for away games please click here.
- I am a member. How can I purchase tickets?
Tickets can be purchased online through www.arsenal.com , over the phone by calling + 44 (0) 844 2773625 (for adult tickets) or +44 (0) 207 619 5000 (for Junior Gunner / Family Enclosure tickets), by post, or in person for Silver members only. Lines are open Monday - Friday, 9:30 - 5:00 GMT
- What number should I call to purchase tickets outside of the Family Enclosure as a Silver / Red member?
For tickets located outside of the Family Enclosure you should call + 44 (0) 844 ARSENAL (2773625). Lines are open Monday - Friday, 9:30 - 5:00 GMT
- What number should I call to purchase tickets inside of the Family Enclosure?
For Family Enclosure tickets you should call +44 (0) 207 619 5000. Lines are open Monday - Friday, 9:30 - 5:00 GMT
