I am an Arsenal member
It's very simple. When you renew your membership you will be able to access Arsenal Player from June 8 using your membership number and password.

I am an Arsenal TV Online Subscriber with an annual subscription
As an Arsenal TV Online annual subscriber you will continue to be able to use your Arsenal TV Online login details to access Arsenal Player until your renewal date.

When it's time to renew:
If you want to continue to access Arsenal Player from your renewal date then we will automatically make you an Arsenal member. This is cheaper than an annual Arsenal TV Online subscription and you will also get all the other great benefits of being an Arsenal member. 

The expiry date for each membership is May 31 every year. You will only be charged for the months remaining between your old TV Online renewal date and that point

For example, if your renewal date is November 5, you will be charged £21 as there are seven months left on your membership and the price for the full year is £36. (i.e. seven months multiplied by £3 per month = £21)

Once you are an Arsenal member you will need to log in with your new membership number and password.

Don't worry though, we will email you shortly before this date to remind you what will happen!

If you don't want to renew:
If you do not want to access Arsenal Player after your renewal date then make sure you cancel your subscription.

If you would like to cancel your subscription, please log into Arsenal Player and click on 'Your Account'. You will then see a button saying 'Want to cancel?' click here and follow the instructions. Alternatively, if you are having any problems with doing this, please contact our support team at arsenalplayer@arsenal.co.uk.

I am an Arsenal TV Online Subscriber with a monthly subscription
As an Arsenal TV Online monthly subscriber you will continue to be able to use your Arsenal TV Online login details to access Arsenal Player. 

However, rather than paying £3.99 a month for access to Arsenal Player you could become an Arsenal member from June 8th and get all the great benefits of membership as well as an annual subscription to Arsenal Player for just £36 (£33 if you pay by Direct Debit). 

How to cancel your subscription:
If you would like to cancel your subscription, please log into Arsenal Player and click on 'Your Account'. You will then see a button saying 'Want to cancel?' click here and follow the instructions. Alternatively, if you are having any problems with doing this, please contact our support team at arsenalplayer@arsenal.co.uk.

However, please note that we are no longer offering any new customers a monthly subscription to Arsenal Player so if you cancel your subscription you will not be able to sign up for another monthly subscription.

I am both an Arsenal TV Online Subscriber and an Arsenal member
If you are an Arsenal TV Online subscriber and you renew your membership for the 2011/2012 season then we will do our best to identify you, cancel your Arsenal TV Online subscription and not take another payment.

However, we can only do this if the email address you use for Arsenal TV Online is the same as the one you use for your Arsenal membership. If it is different then your Arsenal TV Online subscription will continue and we will continue taking payments.

If you have an annual subscription and do not cancel then, on your renewal date, we will automatically give you another Arsenal membership as we are doing this for all annual subscriptions. 

To make sure this does not happen please cancel your Arsenal TV Online subscription once you have renewed your membership and we have launched Arsenal Player.

How to cancel your subscription:
If you would like to cancel your subscription, please log into Arsenal Player and click on 'Your Account'. You will then see a button saying 'Want to cancel?' click here and follow the instructions. Alternatively, if you are having any problems with doing this, please contact our support team at arsenalplayer@arsenal.co.uk.

I am an Arsenal TV Online USA Subscriber
As an Arsenal TV Online USA subscriber you will continue to be able to use your Arsenal TV Online login details to access Arsenal Player until your next payment date.

However, unfortunately, we are no longer offering a specific USA subscription and so on your next payment date we will cancel your subscription. To access Arsenal Player after this point you will need to become an Arsenal member. This will give you all the great benefits of membership as well as an annual subscription to Arsenal Player. You can become an Arsenal member from June 8.

Copyright 2014 The Arsenal Football Club plc. Permission to use quotations from this article is granted subject to appropriate credit being given to www.arsenal.com as the source 4 May 2011