We understand that some subscribers are experiencing audio problems when they follow our MatchDay Show on Arsenal TV Online.

We apologise for the inconvenience this is causing. These simple instructions could solve the issue for you:

1. Login to Arsenal TV Online

2. Select the 'My Profile' tab at the bottom of the ATVO console

3. Make sure 'Medium' (350kps) is selected under 'Streaming'

4. Wait for page to refresh

5. Click 'Save'

6. Reload the Match Centre - and hopefully the audio problem will be solved.

Copyright 2014 The Arsenal Football Club plc. Permission to use quotations from this article is granted subject to appropriate credit being given to www.arsenal.com as the source 16 Apr 2010