Step 1 - Visit the Online Box Office, enter your membership number and password. If you have forgotten your password click the Forgotten Password link and the password will be emailed to you. Select the Ticket Exchange link.
Step 2 - If your ticket has not been purchased you can select the game you wish to cancel your posted ticket for and click on the Cancel button.
Confirming this cancellation will re-activate your Gold Membership card. You will receive an email confirming the above.Copyright 2013 The Arsenal Football Club plc. Permission to use quotations from this article is granted subject to appropriate credit being given to www.arsenal.com as the source 3 Jun 2010