1. Use of the Family Enclosure
Within the family enclosure section of the Emirates Stadium (the “Family Enclosure”) the following additional regulations must be adhered to by Members at all times:
(A) The Family Enclosure is restricted to members who are Junior Gunners, Senior Citizens or Cannon Club only.
(B) Silver Members and Red Members who are adults are only permitted to be in the Family Enclosure if they are accompanying a Junior Gunner. A maximum of 2 adult Red or Silver Members are permitted to accompany each Junior Gunner.
(C) For Silver and Red Members, tickets for the Family Enclosure may be purchased through the Website at www.arsenal.com/membership or by calling +44 (0) 20 7619 5000 (subject to availability and the Club’s timescales).
(D) Junior Gunners, Cannon Club and Senior Citizen Members may only purchase tickets in the Emirates Stadium outside the Family Enclosure once the Family Enclosure is sold out. Subject to availability and time scales, tickets may be purchased through the Website at www.arsenal.com/membership or by calling 0844 ARSENAL (0844 277 3625). Any such tickets purchased will be charged at full price and may only be used by Members with a concessionary priced Membership.
(E) Senior Citizens and Cannon Club Members may only purchase tickets in the Family Enclosure for themselves or within a group containing Silver and Red Members who are accompanying Junior Gunners in accordance with the restriction set out above.
(F) All Members must show their Membership Card to a Club member of staff/stewards upon request. Other photographic identification and evidence of the date of birth of the Member may also be requested and, if requested, must be shown to the Club member of staff or a steward.
(G) Under normal circumstances no adult may use a concessionary priced ticket (other than legitimate use by Senior Citizens). If this is likely to happen, the Member must contact the Arsenal Contact Centre (Tel.: +44 (0) 207 619 5000) for advice on the correct procedure prior to the relevant match. Failure to make contact with the Club prior to the date of the fixture may result in the relevant Membership Card(s) being confiscated and/or the Member being ejected from the Emirates Stadium. The Club regrets that it is unable to deal with any requests or enquiries of this nature on the day of a fixture.
2. Concessionary Memberships and Tickets
2.1 Concessionary Memberships and related tickets may only be used by persons that qualify for such Memberships, as follows:
(A) “Team JG’s” by persons who will be aged 4 to 11 (inclusive) at 31 August of the relevant season.
(B) “Young Guns” by persons who will be aged 12 to 16 (inclusive) at 31 August of the relevant season.
(C) “Cannon Club” by persons who will be aged 17 or 18 (inclusive) at 31 August of the relevant season and who were either a Young Gun for the whole of the previous 2 seasons or a member of the Cannon Club for the previous season.
(D) “Senior Citizen” by persons who will be aged sixty five or over (inclusive) at 31 August of the relevant season.
2.2 If any person enters or seeks to enter the Emirates Stadium with a concessionary Membership ticket in circumstances where such person is not entitled to such concession as set out above, that person will be refused entry to, or ejected from, the Emirates Stadium and will have the relevant Membership(s) withdrawn. In such case, no refund will be given to the Member or any other person and it may result in criminal prosecution.
2.3 ‘Junior Gunner’ Memberships are split into four levels:
(A) “Welcome To Our World”: 0 - 3 years of age (inclusive) at 31 August of the relevant season. This membership level does not have any entitlement to purchase match tickets.
(B) “Team JG’s” by persons who will be aged 4 to 11 (inclusive) at 31 August of the relevant season.
(C) “Young Guns” by persons who will be aged 12 to 16 (inclusive) at 31 August of the relevant season.
(D) “Cannon Club” by persons who will be aged 17 or 18 at 31 August of the relevant season and who were either a Young Gun for the whole of the previous 2 seasons or a member of the Cannon Club for the previous season.
2.4 Subject always to Clause 8.5 below, from the 2012-13 season the Membership progression for all Junior Gunners Members whose birthdays falling in the 2012-13 season are their 15th birthday or less shall be as follows:
• all Junior Gunners Members shall be treated as Red Members for the purpose of any applicable benefits associated with the longevity of Membership that are provided by the Club from time to time;
• for example, in the current Membership structure, in the event that a Member has held Junior Gunner Membership for four years they shall be regarded as having been a Red Level member for four years for the purpose of progression to Silver Membership. Under the current structure, the earliest any Member will be offered Silver Membership is at the age of 19 following progression from Cannon Club if they qualify through the Red Member waiting list.
2.5 The Club reserves the right to restructure, change and/or withdraw any level and/or type of Membership and/or the associated benefits from season to season. Purchase of a particular Membership for one season does not guarantee that such Membership, any other Membership and/or the associated benefits will be available in the following season.