Arsenal Football Club is delighted to announce ticket details for the forthcoming Emirates Cup 2014, to be played at Emirates Stadium over the weekend of Saturday 2nd August and Sunday 3rd August 2014.
Saturday 2nd August 2014 – Sold Out
Valencia vs Monaco (2pm)
Arsenal vs Benfica (4:20pm)
Sunday 3rd August 2014 – Sold Out
Benfica vs Valencia (2pm)
Arsenal vs Monaco (4:20pm)
Please note that any overseas bookings made after 12noon on Thursday 17th July 2014 onwards will be held for collection at the Arsenal South West Kiosk on podium level opposite turnstile S from 11am on Saturday 2nd August and Sunday 3rd August 2014.
*Current membership cards for the 2013/14 season will be activated for any tickets purchased before 12noon on Friday 23rd May 2014 for the Emirates Cup 2014.*
*Please note that paper tickets will be sent to any supporter that purchases tickets after 2pm on Friday 23rd May 2014 for the Emirates Cup.*
*Please note supporters that purchased tickets on Friday 25th July 2014 from 3:45pm onwards will be issued with Ticket-Fast – details below*
Paper tickets purchased through the General sale period will be dispatched to the lead client’s registered address . In the unlikely event that members do not receive their tickets, please contact the Box Office on 0207 619 5000 from Thursday 31st July 2014 (option 1 for ticketing). The lines are open Monday – Friday 09.30 to 17.00.
The Arsenal TicketFast facility provides a convenient and secure way of receiving your tickets without waiting for a postal service delivery, by providing supporters the ability to print tickets anytime, anywhere. Each TicketFast ticket will be printed with a unique encrypted barcode, which upon presentation at the turnstile will allow entry.
For more information on the TicketFast print at home facility please see the FAQ’s listed below.
Q. How does TicketFast work?
A. Once the Ticketfast service is enabled simply purchase your ticket(s) and shortly after you will receive your Print at Home ticket.
Q. Which email from the Club contains my TicketFast tickets?
A. After successfully purchasing your tickets during the advertised Ticketfast sale period, you will be sent two emails. The first is your order confirmation email. This email only confirms your order and may not be used for entry into the event. Shortly after, you will receive a second email containing your TicketFast ticket(s) as a PDF attachment. You must open the attachment and print out the ticket(s) for entry into the event.
Q. Do I need any special hardware or software to use Arsenal TicketFast?
A. You probably already have what you need, which is...
A Printer - Any ink-jet or laser printer (colour or black & white with a resolution of 300 dpi or more) is able to print tickets. Use A4 plain white paper for best results. (If you are unsure of your printer's resolution/dpi, check the printer manual)
Adobe Acrobat Reader 5.0 or higher.
Q. Will this ticket be accepted for entry to the Emirates Stadium?
A. Yes. The ticket that comes out of your printer is a valid, legitimate ticket.
Make sure you keep it in a safe place and protect it just like you would any other ticket!
Q. What if I print more than one copy of my ticket or a photocopy is made?
A. Only the first scan of the barcode on your ticket will be allowed entry.
Make sure you keep it in a safe place and protect it just like you would any other ticket! If more than one copy were to arrive, the barcode scanner within the turnstile will alert the stewards that the ticket has already been used to access the stadium.
Q. What if I cannot print my tickets?
A. Check to make sure you have Adobe Acrobat Reader 5.0 <http://www.adobe.com/products/acrobat/readstep2.html> or higher.
Make sure your printer is on and the cables are connected to your computer.
Make sure your printer has enough memory available, try closing any unnecessary programs.
Q. What if I did not receive my confirmation email?
A. If you did not receive your confirmation email, please telephone the Arsenal Contact Centre on 020 7619 5000.
Q. What if my tickets are stolen?
A. Telephone the Arsenal Contact Centre on 020 7619 5000
Q. What if the background for my tickets prints but not the ticket information ie: event, seats?
A. Try this:
Open the .pdf file in Adobe Acrobat Reader.
Select File and Print from the top menu.
In the printer window check the box that states "Print As Image", then click OK
Terms and Conditions
TicketFast tickets are subject to the Home Match Terms and Conditions and Ground Regulations of Arsenal Football Club.
Please ensure that you print your ticket(s) before you travel to an event at Emirates Stadium.
The supporter booking the tickets will receive all the tickets booked in one email with a PDF attachment, therefore please ensure that your email address is correct prior to booking tickets.
Each TicketFast ticket must be printed out
Only print one copy of each ticket - any duplicate copies will be invalid and will not be allowed entry via the Access Control System.
Please keep your TicketFast ticket safe and secure, any torn or damaged TicketFast tickets might be rejected by the Access Control system.
Any additional attempts to use a TicketFast ticket which has already been permitted entry to the stadium will be refused entry, even if proof can be provided that the refusal is against the original purchaser and not the person who has already gained admittance to the stadium. Therefore, it is imperative that the person booking the tickets ensures that tickets are sent to the rightful recipients and that the rightful recipients are made aware that any attempts of duplication or fraudulent use will result in all tickets under that confirmation number to be invalidatedCopyright 2014 The Arsenal Football Club plc. Permission to use quotations from this article is granted subject to appropriate credit being given to www.arsenal.com as the source 6 May 2014